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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

By Miles By Far The Best Insurance

5
Am so glad I managed to come across By Miles when looking to renew my car insurance. I have been a customer over 2 years and I don’t think I could consider the conventional ways of paying for insurance like most other firms out there. By Miles works personally for me and will remain a customer because essentially it is great value for money particularly so in the current cost of living crisis. Reviewed on: 11th August 2022
Joe Wilson 's avatar
Joe Wilson

Good price

5
Only had 1 issue over 2 years and was sorted very quickly. Reviewed on: 11th August 2022
Richard's avatar
Richard

Great insurance but not for everybody.

4
It works perfectly with my car, I would not change, but there is no multiple car option and there is no option for provisional license. Also in some cases the features of the insurance are less flexible than with my car. Other then these I can recommend it, easy install, useful features in the app and great price! Reviewed on: 11th August 2022
Thomas Szabo's avatar
Thomas Szabo

If you dont drive much this is the best option

4
This insurance is perfect for those who drive only a little bit or for the second car. If you drive all the time this will actually make your insurance more expensive than a normal insurance. But the app is amazing and customer service is great. ALSO, this insurance stays LOYAL to you and renewal price is the same or even lower. Thats how it worked for me. Plus you track your car. And all the rout you traveled. Reviewed on: 11th August 2022
Sanaz Taheri's avatar
Sanaz Taheri

Brilliant Service

5
All round a brilliant service, saves money only having to pay for the miles driven, with an easy to use app to see how many miles I am doing and you can easily see your insurance details and get in touch with By Miles via the app too. Reviewed on: 11th August 2022
AP's avatar
AP

cheapest for social and domestic driver

4
cheapest for social and domestic driver Reviewed on: 11th August 2022
Saba Suthesh's avatar
Saba Suthesh

Best insurance for low mileage drivers

5
I have been with By Miles for about 2 years so my 2 sisters. By Miles has offered a very friendly customer service and easy to use app where you can keep track of your driving. It also offers paying each month as you drive which helps you to spread cost over the year without paying any extra interest. Reviewed on: 11th August 2022
Sadia Rani's avatar
Sadia Rani

Amazing!

5
Amazing insurance service. On of the best I have ever used. Quick response from help desk and always happy to help whenever issues arise. Reviewed on: 11th August 2022
Lim Hse Juinn's avatar
Lim Hse Juinn

Pay as you go insurance

5
I can choose to work from home or go in to work some days. With Miles car insurance, I only pay for when I use my car. Satisfying and feel I am in control of what I spend for insurance Reviewed on: 11th August 2022
J Easaw's avatar
J Easaw

Best insurer for low mileage

5
For those that do low mileage, the savings are huge. About 25% lower than next nearest quote. And as you pay per mile, it makes you stop and think if you need to make that journey by car, specially if just nipping to shops etc. So makes you even more green. Reviewed on: 11th August 2022
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Swebb200sx

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