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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Brilliant

5
Wish this company had been around years ago. Saving me lots of money and can track all my journeys so I know what it's costing while I am actually driving Bonus - of the car is stolen it's trackef Reviewed on: 10th August 2022
Patricia Rice's avatar
Patricia Rice

Value for money

5
I find By miles save me a lot of money as you are charged by the amount of miles you drive. During the lock-downs, there were months a i paid nothing ! i find them convenient and cost effective and they have a great customer service. Reviewed on: 10th August 2022
Cathy Babs's avatar
Cathy Babs

Quick and efficient!!

5
I love By Miles. You can check miles using app and can stay ontop of regular outgoings. The customer service team are great as they do everything possible to help you with any issues, changes or concerns. Reviewed on: 10th August 2022
Fatima Yasin 's avatar
Fatima Yasin

Cheap and easy to use

5
I work from home so enjoy the benefit of low mileage and therefore low car insurance. Easy billing system and handy app. Reviewed on: 10th August 2022
Natalie Kitchen's avatar
Natalie Kitchen

A year experience with By Miles

5
It has been an excellent experience with By Miles motor insurance for me since the last one year. Knowing that I only pay when I drive has a good feeling to it and they had kept every words from the time that I signed on. Reviewed on: 10th August 2022
Betsy Okai's avatar
Betsy Okai

great value for money

5
As someone who no longer drives thousands of motorway miles, By Miles offers an innovative and fair way of paying for car insurance Reviewed on: 10th August 2022
NIGEL DEANE's avatar
NIGEL DEANE

Good value.

5
Simple, straightforward idea and eminently suitable for those who do fewer miles especially in the present economic climate. Reviewed on: 10th August 2022
Adrian Johnston-Hubbold's avatar
Adrian Johnston-Hubbold

Best Insurance i've had

5
love it, simple, straightforward and i only pay for the miles i've used. Reviewed on: 10th August 2022
emma.garner@rochdale.gov.uk's avatar
[email protected]

Satisfaction

5
A customer for a few years now, I have nothing but good things to say. Thanks Aj Reviewed on: 10th August 2022
Aj's avatar
Aj

By miles car insurance

5
Great customer service. Had to put a claim through which was dealt with efficiently. Reviewed on: 10th August 2022
Shaz Ullah's avatar
Shaz Ullah

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