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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Cheap and easy

5
I drive relatively few miles and this has been a very economical insurance. My only regret is that I can’t insure my housekeeper of 15 years Reviewed on: 10th August 2022
Liz Glaze's avatar
Liz Glaze

By miles

5
My insurence decreased by at least 50% in first year and a diagnosis app with connection very pleased. Reviewed on: 10th August 2022
David wild's avatar
David wild

Easy to deal with, mile tracker easy to use

5
I'd much rather pay for my insurance based on actually how many mikes I use Reviewed on: 10th August 2022
Michelle Murphy 's avatar
Michelle Murphy

system is economical and it works!

5
no problems whatsoever , very transparent! Reviewed on: 10th August 2022
Mighty Munya's avatar
Mighty Munya

Nice experience

4
Very happy to have this insurance because I know we’re is my car or itinerary I had Reviewed on: 10th August 2022
Viorel Mircea's avatar
Viorel Mircea

Amazing,

5
Amazing, you only pay for what distance you drive, now that is truly Amazing given the present day climate Reviewed on: 10th August 2022
Elizabeth Dunn's avatar
Elizabeth Dunn

Amazing

5
Easy to use never have any issues Reviewed on: 10th August 2022
D's avatar
D

By Miles are always there to help whenever you need. Best insurance for the best value

5
I started with by miles due to a few points on my license. I thought I wasn’t going to be able to afford insurance for my car, but then I found by miles. They’ve been really helpful and great value. Wouldn’t change my insurance company now. Reviewed on: 10th August 2022
Marni's avatar
Marni

Fantastic

5
What can I say, " My miles is fantastic, the service they provide is exceptional. I highly recommend My miles. Choose My Miles. It is a winner. Reviewed on: 10th August 2022
christopher fox's avatar
christopher fox

Brilliant always available

5
Never been kept waiting for answers to any questions asked ect and always pleasant and helpful staff Reviewed on: 10th August 2022
Ann-marie Nesfield 's avatar
Ann-marie Nesfield

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