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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Taylor made for me

5
Since switching to by miles it must have saved me well over £100 per year Reviewed on: 10th August 2022
Allan Furness's avatar
Allan Furness

Low Milage

5
It has been useful to manage the cost of motoring. I think I make less unnecessary trips than I did before. It not just saves on the insurance, but also on fuel costs, which are very high at the moment. Reviewed on: 10th August 2022
Tim's avatar
Tim

Very Happy

5
Simple, easy to use. Very good service Reviewed on: 10th August 2022
lily@lilythomson.co.uk's avatar
[email protected]

Fabulous

5
I've been with By Miles since 2019 and have no intention of changing. From telling you your battery is low, to sending regular updates with useful information they are always 'on the ball'. Reviewed on: 10th August 2022
Frank Latham's avatar
Frank Latham

Simple perfection

5
Been with Bymiles for a few years. Makes no sense to switch at renewal as cannot be beaten on price by old school insurers. Any dealings with customers has always been quick, effective and first class every time! Reviewed on: 10th August 2022
Ash B's avatar
Ash B

Mr

5
Not doing many miles at all I find it absolutely brilliant to pay only for the miles I do. Reviewed on: 10th August 2022
Peter Balfour's avatar
Peter Balfour

Why Not By Miles?

5
By Miles car insurance is a saviour for me and UK drivers. I enjoy driving and at the same time enjoy cheap travel. Seeing tge amountbthst I save every day, week, and every month is a joy. Really love that my monthly car insurance bill is a quarter what I used to pay. So thank you By Miles. Reviewed on: 10th August 2022
Akua Tiye 's avatar
Akua Tiye

No issues

5
I have not needed to make a claim so I have no issues Reviewed on: 10th August 2022
Stuart Mills's avatar
Stuart Mills

Patience

5
I changed my car earlier this year and unfortunately the tracker would not activate, but after a lot of conversation and patience I was sent a tracker that did eventually work and my mileage is being recorded now without incidence. Well done support team Reviewed on: 10th August 2022
Pauline Fuller's avatar
Pauline Fuller

Dani

5
Love this company,good price ever to By Miles Reviewed on: 10th August 2022
Kevin Fabian's avatar
Kevin Fabian

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