Smart Money People Logo

By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Simple and economical

5
Simply put, I’m in control of how much i drive, therefore how much it costs. Easy to use app, great customer service, the best option for car insurance I’ve found. Reviewed on: 10th August 2022

Great value for people who do not drive very much

5
Value for money and just pay for what you use and better value for short journey's and people who do not use their cars much Reviewed on: 10th August 2022

Unbelievable

5
Good for money. Each month. It’s easy too use and also the every time you phone by miles. Staff is very kind and look after you Reviewed on: 10th August 2022

Great company!

5
I have been with by miles for years now, I’ve broken down and been toed through these totally free of charge! Cheap insurance too! Reviewed on: 10th August 2022

Been with them for 2 years now

5
great service with tracking GPS gadget. Reviewed on: 10th August 2022

Quick fast way to get insured

4
Just simple , fast response , plus a lot cheaper than previous insurers Reviewed on: 10th August 2022

Wow

5
Just what people need, a fair insurance! Reviewed on: 10th August 2022

A car insurance that charges you for what you use.

5
By Miles is a car insurance that has a basic cover for my car where it is parked.Then it charges a small sum for the miles I use. This is a convenient and economic way to insure your car. Reviewed on: 10th August 2022

God choice

5
Excellent insurance deal for drivers who do not drive a lot. Reviewed on: 10th August 2022

Excellent service

5
5* service always recommended to members Reviewed on: 10th August 2022