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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great value for money!

5
Choosing My Miles has been a great decision for me mainly because it has decreased my monthly car insurance by so much! I only pay for the miles I drive, which is not many. I would begrudgingly pay the amount other companies we’re charging when I seldom used my car, but now being with this insurer I feel like the amount I pay is very fair. The app is great, you are able to track how many miles you have driven and how much your monthly bill will cost before hand. I would recommend By Miles to anyone and everyone. Reviewed on: 9th August 2022
Farah's avatar
Farah

Great easy car insurance

5
I love By Miles.After my car was stolen a couple of years ago.My premiums with other insurers went up.By Miles made it easier to budget.Also every year it gets cheaper.I love the tracker it’s always handy for me especially to know that it shows where my car is.Easy to apply & straightforward.I’ve had no problems Reviewed on: 9th August 2022
Fiona Igesund's avatar
Fiona Igesund

Great product and service

5
Super way to save money if not a high mileage driver Reviewed on: 9th August 2022
Leon Watson 's avatar
Leon Watson

Affordable & flexible Insurance

5
More suitable for less car users. Reviewed on: 9th August 2022
Selva Thillai's avatar
Selva Thillai

Where have you been all my driving life?!

5
My discovery of By Miles is saving me a small fortune every year. As a low mileage driver, it rewards me for trying to drive less and not pollute the environment. Thanks. I have found the customer service to be excellent. Having access to a car health check in the By Miles app meant I could confirm my garage’s diagnosis of an engine fault for free. I have been recommending By Miles to everyone. Reviewed on: 9th August 2022
jean.mccloughry@icloud.com's avatar
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Excellent

5
Very versatile cheaper option to the normal car insurance market. We have two low annual mileage cars. Works perfectly for us. Reviewed on: 9th August 2022
Ken Graves's avatar
Ken Graves

Competitive and fair to existing customers

5
Best car insurance Company I've been with. Love the App which keeps me totally updated on all journeys made. Has even got me out of a parking fine, because I took a screenshot of all my journeys that day! One thing that has really annoyed me throughout all my years of driving is the overinflated yearly renewal price quoted by insurance Companies. You get on the phone, quote the cheaper prices available then they try to match it because there's a person at the end of the line. Waste of time. ByMiles actually reduced my insurance last time out. And guess what? I didn't have to do anything. It was the dreaded yearly quote. No phone call needed. Well done to everyone at ByMiles, keep up the great work. Reviewed on: 9th August 2022
acos's avatar
acos

Great way to manage insurance

5
Great customer service via the app. Great way to manage car insurance and Great concept. Reviewed on: 9th August 2022
Jon Ezard's avatar
Jon Ezard

Great company

5
Great experience easy to use. No hassel Reviewed on: 9th August 2022
Dee's avatar
Dee

Honesty

4
An accurate and honest method of insurance payment. Reviewed on: 9th August 2022
shaun.pearson5@icloud.com's avatar
[email protected]

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