Write a review

Go to business site

By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

View other By Miles products

4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

Read all reviews See your review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Easy, Convenient and Saves You Money

Perfect for anyone who doesn’t drive many miles. Still beat my cheapest insurance quote from “regular” insurance companies even if I maxed out the mileage on my ByMiles policy. Reviewed on: 9th August 2022

Simply the best!

Having driven my own cars for in excess of 50 years, I find that By Miles Insurance gives me an excellent cover and a feeling of safety, knowing the I am covered by a fair and reputable company. Thankyou By Miles Reviewed on: 9th August 2022

Excellent value & customer service

I absolutely love the value but the AP is great for keeping track of miles and monthly costs. Thanks so much. Reviewed on: 9th August 2022

Most straight-forward car insurance

Every "traditional" car insurance company has made me feel so detached from the insurance itself that I don't really know what I'm paying for. By Miles is easy to use, friendly, and just makes sense. I love the app, the customer service is great, and I feel like I'm working with actual people rather than policies. Great folk, so happy I found them :) Reviewed on: 9th August 2022

Ease and efficient

Found dealing with miles easy and afficient, it worked out to be one the cheapest ways to save money and still get the great service. Reviewed on: 9th August 2022

Convenience car insurance

Perfectly tailored to suit my needs insurance when you need it Reviewed on: 9th August 2022

No stress insurance

I have nothing to complain about Reviewed on: 9th August 2022

Saved me loads of money!

Great insurance company and love the idea of paying by miles! You just need to be accurate with your miles to see if they are worth it. Reviewed on: 9th August 2022

Great insurance

No driving no paying simple to use and you can see if your car is getting sick with the brilliant app Reviewed on: 9th August 2022

Good value for money and policy flexibility/support

At 56 best value car insurance policy I've ever had and working from home since Covid with much lower mileage the policy has come into its own. It has been easy to switch the policy between cars this year and the refund and adjusted pricing has been fair, transparent, and swiftly amended. Reviewed on: 9th August 2022

Alternative products

Breakdown cover
from AA 2.30 from 216 reviews
Bike Insurance
from Swinton Insurance 2.18 from 11 reviews
Bicycle insurance
from Cycleplan 4.83 from 4469 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub