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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Buy Low By Miles

Tracker keeps cots low and always knows where your car is Reviewed on: 9th August 2022

Best insurance

The best insurance I've ever had, the less you travel the less you pay and as my car only travels 2 miles a day and about 10 on a weekend then couldn't ask for better. Plus the office staff online or on phone get the problem sorted straight away Reviewed on: 9th August 2022

Winning car insurance

I am in my third year with pay by miles and my wife has also recently taken out a policy. The pricing is super competitive and easy to understand. The future! Reviewed on: 9th August 2022

Cheapest and best customer service

I've used by Miles now for 2 years and completely satisfied with their service My monthly bill is always way below your average company and when I've needed there help the customer service is 2nd to none Would highly recommend by Miles to anyone Reviewed on: 9th August 2022

By Miles winners in car insurance

Hassle free quote! Great savings compared to other insurance companies Reviewed on: 9th August 2022

An excellent idea for lower mileage drivers

My experience has been excellent so far. A very good website with easy to follow invoices and maps of miles driven with dates and times. I will be renewing my insurance with ByMiles again this year. Reviewed on: 9th August 2022

Best insurance provider change I ever made

I made huge savings on my last insurance. Excellent notification re direct debits and I can follow all my journey's and charges online Reviewed on: 9th August 2022

Perfect for low mileage drivers

This is my second year with Miles and I have saved hundreds of pounds Reviewed on: 9th August 2022

Pleased I went with ByMiles

We stopped using one of our cars anywhere near as much during COVID and once the restrictions were lifted, homeworking became the norm. The ByMiles tracker only charges me for the number of miles I do so when the car is sitting on the drive, it costs me nothing which is much better than paying a year in advance. It also gives me the flexibility other Insurance providers can't and the tracker tells me at the end of each journey how much the drive has cost me. Neat little device and great service - really happy that I gave ByMiles the chance. Reviewed on: 9th August 2022

This is my 3rd year with by miles and I must say that I highly recommend this company for all you motor vehicles insurance.

I must say that I am truly grateful to be insured by the best in the business for motor vehicle insurance, highly recommended. Reviewed on: 9th August 2022

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