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By Miles: Car insurance reviews

View other By Miles products
4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Really Good insurance company

5
Save tons of money with this company Reviewed on: 6th November 2022
Angelo Eugenio's avatar
Angelo Eugenio

Ideal car insurance

5
Very easy to set up, competitive prices and suits my needs perfectly. Reviewed on: 28th October 2022
Leanne Faulkner's avatar
Leanne Faulkner

4th year going strong

5
I've been with ByMiles for four years now, and haven't got a bad thing to say about them. Easy to get hold of via phone, web interface or app, easy to report an accident. And much cheaper compared to the other cmpanies - not as much as a few years ago, but still by a few hundred £££s. Reviewed on: 22nd October 2022
Lex's avatar
Lex

Super easy to use

5
A great concept and an easy-to-use app Reviewed on: 15th October 2022
Kate S's avatar
Kate S

Amazing

5
Thank you for a great service. Always reliable and responsive Reviewed on: 15th October 2022
stephanie_wassell@hotmail.com's avatar
[email protected]

Excellent customer service and great product

5
It’s been a really great experience getting car insurance with By Miles- refreshing to have a product that feels fair and is done by usage. Plus the people I’ve interacted with have been helpful, positive and gone above and beyond Reviewed on: 15th October 2022
Sophia h's avatar
Sophia h

great customer service, always fair even when they can't help

5
I had to leave By Miles because I'd found a better quote elsewhere, but from start to finish, the customer experience was amszing. They really care about customers and they're proactive as well, getting things sorted or answering questions I didn't think to ask immediately. Reviewed on: 14th October 2022
Sofia Qadir's avatar
Sofia Qadir

Excellent product and service

5
Excellent value for money and a customer-friendly product crafted around actual driver requirements rather than a one size fits all approach. Reviewed on: 14th October 2022
DW's avatar
DW

By Miles are great

5
Great forward thinking company with attention to customer needs Reviewed on: 14th October 2022
Calum's avatar
Calum

Smooth experience!

5
Cant fault them. More than 6 months in and i have not encountered any issues ! Have not had any claims with them. Reviewed on: 13th October 2022
Suleman Sami's avatar
Suleman Sami

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