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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

It is a fair company.

I am saving money when I’m not driving. Reviewed on: 9th August 2022

Money saving insurance company with the human touch

Very economic insurance for customers like us who have done low mileage during lockdown. A real life saver but also helpful, understanding and easy to deal with. I dont usually look forward to sorting out annual insurances but these guys really do take it to the next level bringing a human touch by responding quickly and thoughtfully to any queries. Great service - please keep it up. David Reviewed on: 9th August 2022

Amazing company

Reliable cheap and loyal! Brilliant communication especially through the pandemic. Reviewed on: 9th August 2022

Amazing service

Works great for myself as I’m not a huge traveller just little trips and maybe a good journey once a week/fortnight … very affordable and so easy to deal with Reviewed on: 9th August 2022

Value for money

Great value for older customers who do fewer miled Reviewed on: 9th August 2022

Saving me money and the best customer service

Extremely happy with the company and easy to talk with the customer services through the app or by call. got my issues solved effortlessly Reviewed on: 9th August 2022

Great value for money

This is the cheapest insurance by miles (no pun intended) the customer service is second to none and I have already told everyone about them! I wish more insurance companies would be as fair, cheap and transparent with their policies and customers! Reviewed on: 9th August 2022

Great service and only pay for what you use

Great service and only pay for what you use - I came back to driving after being treated for epilepsy and By Miles had no issues. I knew for my first couple of years my annual mileage would be fairly low so no shocks and the app makes life easy and has the added benefit of location and vehicle health monitoring Reviewed on: 9th August 2022

Best insurance around

ByMiles has been the best company I have used as I’ve been able to have cheaper insurance for the months I haven’t drove as much Reviewed on: 9th August 2022

Great company

Easy to deal with all done automatically fantastic Reviewed on: 9th August 2022

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