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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great service at great proce

I never considered going for an app based/ black box system previously but the service that I have recieved has been brilliant plus I have halved my yearly insurance costs based on the amount of miles that I drive. Highly recommended! Reviewed on: 9th August 2022

Very happy customer

Great customer service and fantastic value Reviewed on: 9th August 2022

Great for low mileage drivers

I’ve used by miles for two years now and will be renewing again this year. Paying by mile has saved me hundreds of pounds and lots of people I mention this to have been interested too! I also really like that you can see all of the journeys and track where your car is live. Brilliant service. Reviewed on: 9th August 2022

great company for the low mileage driver

Nice friendly people ,easy to deal with , good website , know where your car is at all times. Reviewed on: 9th August 2022

Great service for those who drive infrequently

Service has been great. I was even involved in an accident last year and the whole process was seemless from the date of the incident to when I got my vehicle back after repairs. Great insurers for those who have cars that don't often drive. Reviewed on: 9th August 2022

The most reliable Car insurance.

For low mileage car drivers, this company is very reliable and efficient. Reviewed on: 9th August 2022

Recommend to everyone

Always the best price for me with great customer service. Very easy user interface and I've never had any problems with them. Much more approachable than traditional insurance companies that I've used. Reviewed on: 9th August 2022

Super car insurance

If you are working remotely and don’t use a car every day that insurance for you. Reviewed on: 9th August 2022

Fantastic Insurance!

Great if you don’t do a lot of mileage. A very reasonable way to insure your car. Reviewed on: 9th August 2022

Best value insurance

By miles is by far the best value car insurance we have come across. It works well for us as a family living in London we don't use our car on a regular basis. The insurance only charges you based on how much you drive. Also incentifies you to drive less to reduce polution. Reviewed on: 9th August 2022

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