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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Excellent!!

5
By Miles are an excellent choice for great value, great cover insurance and with the app you can keep an eye on where your car is and even diagnose problems! Perfect Reviewed on: 22nd September 2021

The best car insurance company!

5
Whenever I have trouble, the customer service team are always amazing and so helpful Reviewed on: 22nd September 2021

Easy and fair

5
Great app. No latency. Business model makes sense. Customers priced and treated fairly. Reviewed on: 21st September 2021

The best!

5
Such a great car insurance company! Reviewed on: 21st September 2021

Easy peasy

5
cheap insurance, just plug in the tracker and go! I like that you can plan a journey and work out the costs but its so cheap i dont bother now. Reviewed on: 17th September 2021

Amazing in every single aspect!

5
I had enough of seeing how car insurances were taking advantage of the market in the UK compared to any other country in the EU. ByMiles is changing everything, and making the difference. A car insurance that adapts itself to your needs. Super happy with it. Thanks! Dan CBK Reviewed on: 16th September 2021

A great way to insure your car if you have more than one vehicle or do not do many miles.

5
No fuss insurance company, especially if, like me, you own more than one vehicle. Just make sense. Reviewed on: 16th September 2021

Great Insurance Company with innovative idea covering consumer use

5
Excellent service provided by By Miles with great Tech to give clarity to consumer for their usage of miles and exact cost per month. Very Focused and Customer friendly. Reviewed on: 12th September 2021

Best option for those with low miles

5
Have been with this company for a few years, and can only say good things about them. They started working with another insurer last year, and this brought the cost even more down. The savings can be as much as £500 compared to the other providers, especially now when everyone is working from home. Good app too, easy to get through to the customer service. Reviewed on: 12th September 2021

Simply The Best

5
Not only is this a fantastic concept, pay ing for the miles you catually drive, but I have to say they have fantastically helpul and friendly staff. Well done Bymiles. Reviewed on: 10th September 2021