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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Excellent service at a competitive price

5
Very reliable. Providing accurate information on price, payments for the products and services. Reviewed on: 7th August 2021

Fantastic

5
I am happy with By Miles because I am being charged for the miles I drive. This works well with my current lifestyle. Reviewed on: 7th August 2021

The best car insurer for low mileage drivers

5
Excellent rates from By Miles for low mileage driver like myself . .. thoroughly recommend, Reviewed on: 7th August 2021

So easy!

5
Really glad I found this company. App based so open 24/7. Staff are friendly, knowledgeable, and always available when I need them. Pay per mile worked out so much cheaper. I love the find my car feature, as well as the car health check. Very happy with the service provided so far. Reviewed on: 7th August 2021

Excellent value for money

5
Every month I pay a fair price for insuring my car.. if I drive less I pay less and if I drive more, then I know the deal too. It's excellent value for money and it works out cheaper than other insurers. I actually drive a.lot for work too, and it still works out a better deal. So happy with By miles, and will be renewing the policy with them Reviewed on: 7th August 2021

Finally getting rewarded for being a low mileage driver.

5
This form of insurance is fair, affordable and definitely the best if you know are a annually low mileage driver. Suits me and my family. Reviewed on: 7th August 2021

Innovative car Insurance

5
Having been with By Miles for a couple of month now I am pleasantly surprised how good the service is, the price really competitive and the website very informative as o how many miles done each month Reviewed on: 7th August 2021

Wish I had tried ByMiles sooner

5
I am now almost back to driving the same distances to and from work as pre lockdown but am paying about a fifth of what I used to pay, wish I had known about ByMiles sooner. I am a very happy customer and recommend them whole heartedly. Reviewed on: 7th August 2021

Nice insurance

5
It is really handy to have your car insured and pay for the miles that you really make. As a result I will recommend this insurance to all my friends out there. Reviewed on: 7th August 2021

Great service

5
By Miles offer a great service and a much better value insurance for lower mileage drivers like myself. Reviewed on: 7th August 2021