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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

So easy on the pocket and that's good

5
It's just so good and easy to use a text each month let's you know you have piece of mind knowing that you are insured Reviewed on: 8th August 2021
john mccoll's avatar
john mccoll

Amazing

5
Best car insurance, for low mileage drivers Reviewed on: 8th August 2021
Fozia's avatar
Fozia

Cor insurance

5
Safe journey safe life Happy family Reviewed on: 8th August 2021
MOHAMMAD HANNAN's avatar
MOHAMMAD HANNAN

excellent product for non-frequent driver

5
This is an excellent product for non-frequent drivers and very environment-friendly. Reviewed on: 8th August 2021
Andy King's avatar
Andy King

Excellent service

5
There is always someone on the end of the phone to help with any issues that may arise. Very professional & helpful people. Reviewed on: 8th August 2021
Mohammed Ullah's avatar
Mohammed Ullah

Fantastic! - Low cost insurance

5
I have been driving for 20 years and By Miles is the most reasonable car insurance I have ever used. I have introduced lots of my friends to By Miles and they are very pleased Reviewed on: 8th August 2021
Sophia 's avatar
Sophia

Best car insurance I have ever had

5
So easy to join. Free admin changes. Fair pricing. You pay for what you use. Very happy I changed to ByMiles. Reviewed on: 8th August 2021
Kelly Saunders-Cross's avatar
Kelly Saunders-Cross

Excellent Premium and Rates

5
Now in my 2nd year I found my Premium and mileage rates were significantly reduced to provide an even more affordable Insurance. I was also most satisfied with the response received when having to contact By Miles customer Support. Reviewed on: 8th August 2021
Stephen YERSHON's avatar
Stephen YERSHON

Fantastic easy to use low mileage product!

5
Why are other dinosaur insurance companies still charging a flat fee when this company uses easy to install set-and-forget trackers to reward low mileage drivers with great discounts on their car insurance? So far so good - easy installation, great app to track your cumulative charges for the current month, flawless payments chargeable to a credit card each month if you wish instead of a direct debit, what's not to like? I cannot comment on claim handling as touch wood everything's been find on the road. Cannot recommend highly enough :) Reviewed on: 8th August 2021
Oleg Star's avatar
Oleg Star

Outstanding

5
Outstanding company and always extremely helpful and efficient Reviewed on: 8th August 2021
domcianciola1986's avatar
domcianciola1986

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