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By Miles: Car insurance reviews

View other By Miles products
4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Cheapest car insurance

5
I drive less compared to the average and spent a lot more on insurance in the past until I found By miles! Been with them for two years and signed up for the third! They have reduced my premium every year so far and I'm saving at least 40% compared to the next cheapest insurance on the market, which is great! To top it up I can now track how much I spent on every trip and can also find out where my car is.. fabulous! Reviewed on: 27th September 2022
Sameer Kulkarni's avatar
Sameer Kulkarni

TRACKER ALWAYS AUTO-DEACTIVATE.

2
AFTER PLUGGING MY TRACKER.BY MILES stated it became deactivcated.(car battery has run dead flat).Later, my car became irrecoverable(economically), due to victim of a hit & run. And i had to sell it for scrap value(1,600kg[steel]).From there, by miles be came cut off, did not reply to my written communications/notice(& their number does not answer). i am still trying to get By Miles, to get in touch with me. Ludovic DELANNOY 07940141969 Reviewed on: 27th September 2022
Ludovic DELANNOY's avatar
Ludovic DELANNOY

Alternative insurance

4
A great option for low mileage drivers Reviewed on: 27th September 2022
Iwona Kowalska's avatar
Iwona Kowalska

CONTINUING WITH BY MILES...FOR NOW

3
This seems a suitable way of insuring since will drive less than 1500miles per year and only in the local area here.However,I will make a comparison of what it has cost me at the end of the policy term.d.newis Reviewed on: 27th September 2022
DONALD NEWIS's avatar
DONALD NEWIS

Pay as you go its works ;)

5
Customer service is brilliant & guide you rightfully, thanks again BY Miles Reviewed on: 26th September 2022
Sayed Ahmed Sajeed's avatar
Sayed Ahmed Sajeed

ONE CALL ONE FOR ALL

5
No hassle straight to the point easy to understand Reviewed on: 26th September 2022
Mrs IRENE URQUHART 's avatar
Mrs IRENE URQUHART

Insurance that makes sense

5
Very easy to understand and a policy that is not complicated. I am a customer for life Reviewed on: 26th September 2022
Rowan's avatar
Rowan

Would definitely recommend!

5
Cheaper than other quoted car insurance companies, easy to use app and great customer service! Reviewed on: 25th September 2022
G Wicks's avatar
G Wicks

Competitive price and Straight foward

4
Took this up during lock down, when I didn't drive much. Then auto renew quote seemed fair (actually a small reduction).. Reviewed on: 25th September 2022
Storm's avatar
Storm

Very good

5
Simple and easy to use and understand Reviewed on: 25th September 2022
Ian Berry's avatar
Ian Berry

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