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By Miles: Car insurance reviews

View other By Miles products
4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Cheap,affordable and efficient service!

5
They are cheap and efficient compare to other competitors. I'm saving more than 50% compared to what I was paying before joining By Miles. Reviewed on: 22nd September 2022
Adijat Adebomi Adegbite 's avatar
Adijat Adebomi Adegbite

Perfect perfect perfect!

5
Perfect solution, I don’t pay anything when I’m not using my car ! The app is also great Reviewed on: 22nd September 2022
Kader 's avatar
Kader

How Insurance Should Be

5
This is how insurance policy's should be, its like I have a smart meter for my car insurance policy, I pay for what I use , its fair, reasonable and justifiable, I won't be going anywhere else , Always mention bymiles to friends , family and others Customer service is polite, friendly and exceptional App is second to none and the best with all its features , show miles you've drove, a tracker and car medic , what else can you ask for, its amazing it really is , I won't go anywhere else and I think others feel the same Reviewed on: 22nd September 2022
Andrew 's avatar
Andrew

ByMiles is a trail-blazer in providing value for money car insurance

5
For the mileage I drive, I have found no other insurance that is even close to providing value for money, feature rich insurance as ByMiles does Reviewed on: 22nd September 2022
Aby's avatar
Aby

Ok but expensive

3
I would highly recommend this insurance to any friends and family but the only issue is that the initial fee is too expensive and most people never make a claim and it’s unlikely they would pay for the high fee. Very expensive than other insurances only plus point is that they charge you by miles. Reviewed on: 22nd September 2022
Zeeshan tariq's avatar
Zeeshan tariq

D

5
Outstanding, couldn’t be more helpful. Reviewed on: 22nd September 2022
Megan McCarron's avatar
Megan McCarron

Overall good service

5
Easy to contact, no issues, fair pricing Reviewed on: 22nd September 2022
Juliafish's avatar
Juliafish

Amazing idea, so glad I chose by miles

5
For people like me who don’t do as many miles in my car as the average person, this insurance concept is brilliant, so innovative and forward thinking, it puts the customer in a position to have more of a say over there payments Reviewed on: 22nd September 2022
Michael's avatar
Michael

Easy to use app and very helpful customer services

5
When I needed help they were easy to chat to online and listened to the issue and gave helpful solutions. Reviewed on: 22nd September 2022
Nathan McBurney's avatar
Nathan McBurney

Absolutely brilliant app

5
I think the idea of paying for just the miles you drive is brilliant. I don't drive much so this was perfect for me. The app is amazing. Always accurate and up to date with all my driving data as well as the amount spent daily. I have recommended to all my family Reviewed on: 22nd September 2022
Madiha Momand's avatar
Madiha Momand

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