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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Straight forward insurance

5
Getting insurance for a newly passed driver seems difficult these days and of course costly but with ByMiles you pay a lower overall premium and then for your mileage, so if like us you are at uni and don't use the car much it's a much better system, plus it saves money. Customer services are always quick to answer (email mostly) and are helpful. I'd definitely recommend for all new drivers. Reviewed on: 22nd September 2022

Brilliant is all I can say!

5
Does what it says on the tin - you pay for what you use which suits me! Especially in the current climate. App really easy to use and transparent. Reviewed on: 22nd September 2022

Open transparent service

5
Friendly, open transparent service and we only pay for what we use. It is win-win revolutionary model esply when you have more than one car in the family. Reviewed on: 22nd September 2022

I would definitely recommend to people as I have had a great experience

4
By Miles works for me as I don’t always use the same amount of miles a month and it’s nice to know sometimes your monthly cost is lower Reviewed on: 22nd September 2022

Excellent experience

5
Easy setup and convenient to use Reviewed on: 22nd September 2022

Great value for money

5
Love that you only pay for the miles you drive Reviewed on: 22nd September 2022

Happy and confident

5
I'm so grateful to have found this insurer for my car. I feel confident of their fairness and their fabulous customer service. I love also the interaction I have with them, hints, tips and news are always welcome. I have and always shall recommend By Miles to my friends. Thank you for always taking away the worries of insuring. Reviewed on: 22nd September 2022

By miles is a good company, no any issues atoll, I nearly one year with them, I have already saved some money.

5
I have two car insurance with by miles, I am very happy because I saved lots money, i tried other car insurance company aswell but they are asking toomuch money, but by miles trying to save people money, i am 100% recommending by miles giving good services. Reviewed on: 22nd September 2022

Bargain

5
You pay a small fee for the insurance for the year and then pay per mile and I am saving ££'s, they always update you on how much they will take at the end of the month Reviewed on: 22nd September 2022

Insurance

5
It sutes my lifestyle as I commute quite often socially Reviewed on: 22nd September 2022

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