Smart Money People Logo
Go to business site
Share this page
Link copied

By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
Read all reviews Write a review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

By Miles Car insurance reviews (13081)

Very good value

5
Helpful and prompt advice line when I changed car and was given an out of date registration number by the dealer. Very easy to make changes online. Good value for money as you’re only paying for the miles you drive and fully comprehensive too, which was useful as my new car is nearly new. Reviewed on: 4th August 2021
Catherine Davidson's avatar
Catherine Davidson

By Miles

5
Very impressed with communication from By Miles and price Reviewed on: 4th August 2021
Sophie McCarthy 's avatar
Sophie McCarthy

Been good from get go and easy to manage overall.

5
It was easy set up and on going management is easy with the app. Straight forward Insurance with good rates. Reviewed on: 4th August 2021
fatima_001@hotmail.co.uk's avatar
[email protected]

Brilliant service

5
Fantastic insurance company, great value for money, and the app is brilliant and allowing you to check fault codes from your phone is an added bonus Reviewed on: 4th August 2021
Mikey Adams's avatar
Mikey Adams

Really simple and cheap too

5
I switched to miles based insurance as I don’t drive many miles since the pandemic. I find the app and monthly billing to be really easy to use and would highly recommend Reviewed on: 4th August 2021
TH06MAY999's avatar
TH06MAY999

Perfect for my requirements

5
As a low mileage driver I have found By Miles to be just what I need. Pricing is much better than elsewhere and will work out at more or less half of my proposed renewal price with my previous insurer. Reviewed on: 4th August 2021
Paul Crowhurst 's avatar
Paul Crowhurst

Best insurance company

5
I would say By Miles is the best and cheapest insurance company. Saves you money. Reviewed on: 4th August 2021
Nizam Uddin 's avatar
Nizam Uddin

BEST BUY & SERVICE

5
This is my 2nd year with ByMiles. They are without the best for those car owners doing lower mileages, as against all the others on the market. Their rates and paying by the mileage is so innovative and has reduced my insurance costs dramatically. Also, their customer service is great as they make it personal and love they're friendly approach, whilst still being professional. Wouldn't use or go anywhere else as they certainly have the edge on their competitors!!! Reviewed on: 4th August 2021
Margaret Seddon 's avatar
Margaret Seddon

Paying as we go

5
Great service only paying for the miles we use . Reviewed on: 4th August 2021
Tony Phillips's avatar
Tony Phillips

Cheap as chips

5
Best insurer around, easy to use app, great low prices and friendly customer service that are easy to talk to. Reviewed on: 4th August 2021
Oliver's avatar
Oliver

Review By Miles: Car insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill