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By Miles: Car insurance reviews

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4.90
Based on 13,051 reviews, last reviewed 28th Sep 2025
33400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

I received over £300 back. I received over £300 back. Brilliant Reviewed on: 28th September 2025
Magdalena M's avatar
Magdalena M

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13051)

Peace of mind, as I often don't drive but still have to pay hefty amounts to the insurer. Now I pay only what a drive.

5
Pay as I drive, simple. Can cancel any time. Reviewed on: 21st September 2022
waqas kayani's avatar
waqas kayani

Great!

4
Only negative is that they won't insure non-UK-licence holders. Reviewed on: 21st September 2022
europa's avatar
europa

Easy to use and very easy to speak to someone

5
Great prices, friendly and efficient customer services. App is fab and easy to use Reviewed on: 21st September 2022
Nicola Needham's avatar
Nicola Needham

Great insurance if you dont drive often

5
I was very lucky to find this company as my car usually stays parked every month and i rarely drive it. Other traditional providers were charging me regardless if i was driving or not. By Miles are the only ones who would charge my if i take my car out, which amounts to not more than £10 every month, highly recommend. Reviewed on: 21st September 2022
eugeniu mura's avatar
eugeniu mura

The most useful and fair minded insurance company I gave ever dealt with.

5
Can't praise highly enough for their innovative and extremely fair attitude to their target customer base. More companies should take note of the concept. Also they are very helpful and their communication is excellent. 10/10. Reviewed on: 21st September 2022
Fraser McDougall's avatar
Fraser McDougall

It just makes sense!

4
I have honestly saved so much money this last year and a half as my insurance with other companies was unjustifiably high being able to pay for the miles I use only has been game changing! The only hiccup I have from time to time is with the app. Other than that it's been great so far! Reviewed on: 21st September 2022
Ianov Ahsayn's avatar
Ianov Ahsayn

Best value car insurance

5
Suits me perfectly as I don't use my car much. I just pay for whenever I use it. Reviewed on: 21st September 2022
Charlie C's avatar
Charlie C

Excellent service

5
Excellent service for a very very cheap price. I'm so happy I found this company! Reviewed on: 21st September 2022
Abdal Ahmed 's avatar
Abdal Ahmed

Fair and honest

5
An insurance company that is not about ripping you off. Easy to set up, clear fees and the app is fab to use. Reviewed on: 21st September 2022
Sarah Roberts's avatar
Sarah Roberts

Happy to have found by miles

5
Great costumer service, great product Reviewed on: 21st September 2022
Ali003001's avatar
Ali003001

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