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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great honest pricing, fab customer care, great support if something goes wrong.

5
Contacted By Miles for a quote last year as totally fed up with the high cost of insuring my vehicle. I was blown away by the quote I received and have been extremely happy to pay according to my use of the vehicle and not a fixed overall price. Recently my tracker wasn't working and I was contacted and politely advised of this and a replacement sent. I even got support to ensure it was properly fitted. Nothing seemed too much for staff. I felt properly supported. I would definitely and wholeheartedly recommend this company. Reviewed on: 21st September 2022

Amazing Value !

5
After starting a new job with a company van I started to do a lot less miles in my car. I came across By Miles and it was by far the best & cheapest insurance I could find. I have saved over £700 this year already & this is including my NCB being protected! An absolute game changer paying by mileage! Without this company I would of ended up selling my car. Thank you By Miles ! Reviewed on: 21st September 2022

Since I joined this company, it has been rewarding and cost effective as I have only paid for what I drive. They are very honest and great money saver.

5
I would and has always recommended pay by miles to my friends and family. Some are just waiting for the right time to join and am hopeful they would do so. Reviewed on: 21st September 2022

great to start another year thogeter

5
no problem at all everything going nice and smooth Reviewed on: 21st September 2022

Cannot be more impressed

5
Since only switching to bymiles in august from my previous insurer (had been with for 8yrs) I couldn’t be more impressed and pleased with the whole process from buying the insurance to installing the hardware. Would majorly recommend !!!! Reviewed on: 21st September 2022

Tanweer Qureshi

5
By miles is amazing It really reduces your Car insurance by travelling by each mile Reviewed on: 21st September 2022

The economical way to insure

5
Great for low mileage drivers. Senior citizens be aware Reviewed on: 21st September 2022

Great experience

5
Cheapest car insurance in England Reviewed on: 21st September 2022

Good

3
Good. I need to make this thirty two words, so I will state again that the experience I have has been good, thank you very much Reviewed on: 21st September 2022

The Best

5
Been insuring cars for 50 plus years and By Miles is the best insurance company i have ever been with. Customer services is spot on and the prices are very fair and on top of that you can track your car if ever needed. Axxxxxxxxxx Reviewed on: 21st September 2022

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