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By Miles: Car insurance reviews

4.90
Based on 13,051 reviews, last reviewed 28th Sep 2025
33400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

I received over £300 back. I received over £300 back. Brilliant Reviewed on: 28th September 2025
Magdalena M's avatar
Magdalena M

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13051)

An everybody-wins strategy

5
Come on, why didn't someone start doing this sooner? There's no point me paying for insurance when my car is idle at home, so I feel like I get a much better deal with ByMiles. It makes me conscious about when I drive, and encourages me to use my bike more, as it's not like I've already paid for the insurance to be on the road. Have recommended to several friends already Reviewed on: 21st September 2022

Best insurance

5
After being off the road for few years I lost my no claims bonus and all the insurance companies were charging a fortune to get me covered and I gear about this bymiles...I not only saved money in my monthly payments I only pay for what I drive ... sounds so fair.. thanks for this insurance company to make driving affordable for me... Reviewed on: 21st September 2022

Great for low mileage drivers

5
Have used By Miles since the pandemic as not used car much - did take a break and went with another provider due to travelling distance for new job - but came back after contract ended - easy to app - keeps track of all trips etc due to tracker device - even got per mile discount for being loyal customer Reviewed on: 21st September 2022

Straight forward car insurance.

5
Non extortionate car insurance that one pays knowing exactly how the amount was arrived at. Reviewed on: 21st September 2022

Highly recommend

5
Couldnt be happier with by miles, I very rarely use my vehicle through the week as I get a lift to work. So paying for only the miles I drive makes so much sense Reviewed on: 21st September 2022

Excellent for low milliage drivers

5
Very easy to set up and mange your account Reviewed on: 21st September 2022

Best Car insurance provider

5
I've been with by Miles car insurance for 3 years. I've never had any issues and they have been amazing every renewal offering the lowest cost and best service. I have shopped about each year before renewing and nowhere is as cheap. Each year my yearly cost and price per miles has reduced. I'm fully comprehensive and my no years claims are protected. I am so glad I found by Mile's insurance. I have a little black box that is plugged into my car which records my Miles used. I've never had any issues at all with the device. The app is also great as you can check your milage usage and cost. You can see a record of usage each month, along with you premium, you can also check how much a journey will cost using the app. I will be staying with by Miles as they are amazing. Reviewed on: 21st September 2022

Cheap but good CS & comes with in app tracking

5
Cost wise, by miles is among the cheapest if you don’t drive a long way to work everyday. But besides cost, the best thing about by miles is its CS and app. Very helpful and easy to use. The app even offers a tracking and remote diagnosis tool out of the box, so I don’t need to spend extra for them. Reviewed on: 21st September 2022

Sensibly priced and then you just pay when you drive.

5
Apart for the upfront charge which is reasonable, the pricing is based on actual usage which makes it very fair. Reviewed on: 21st September 2022

What are good and easy service with competitive pricing

5
No hassle with his company. It’s good and 30 pay for the miles you’re driving if you know you don’t drive that money, good to track on the app as Reviewed on: 21st September 2022

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