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By Miles: Car insurance reviews

4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Amazing insurance

5
This insurance company is so great and innovative. It especially benefits drivers like me who drive around 2/4 miles a day. No insurance company even come close to the price they offer me monthly. Its so cheap I don't really miss it from my pay. Highly recommended! Oh and the dongle they use to track your miles is amazing too. Its like a tracking device and it even will detect faults within the vehicle too if you have any. Reviewed on: 21st September 2022

Well deserved

5
One of the best services I've used, thanks for saving me so much money! Reviewed on: 21st September 2022

Exactly what we need

5
Pay as you go and the help service is brilliant. The tracker isn’t there to judge your driving behaviour but they’re purely to measure miles driven. Reviewed on: 21st September 2022

Best Out There By Miles!

5
Incredible customer service, Affordable insurance, modern and easy to use app - the Monzo of car insurance Reviewed on: 21st September 2022

Great

5
Great experience provided by Miles 5* Reviewed on: 21st September 2022

Best

5
Best of the best insurance I tell my friends to go with by mile Reviewed on: 21st September 2022

Helpful, Reliable, Realistic

5
My experience with By Miles has been fantastic. I was initially nervous to try this type of insurance as it was new to me. However, I have been really pleased with it. I pay only for the miles I actually drive and can easily review my journeys too if I ever feel I need to. The team have always been incredibly helpful if I have needed to contact them, and I would definitely recommend (and have) By Miles to my family and friends. Reviewed on: 21st September 2022

Honest, fair car insurance :-D

5
By Miles offer a great, cost-effective alternative way on how to insurance your vehicle. The less you drive, the less you pay! what can be more simpler than that?! Their service has been excellent and are always on hand to assist with any queries through their intuitive mobile app. Reviewed on: 21st September 2022

low price and easy to use

5
I wish I knew about it earlier . Reviewed on: 21st September 2022

Helpfull

5
Very helpfull an reliable when talking to customers service, Reviewed on: 21st September 2022

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