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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Well deserved

5
One of the best services I've used, thanks for saving me so much money! Reviewed on: 21st September 2022
Garry Walker's avatar
Garry Walker

Exactly what we need

5
Pay as you go and the help service is brilliant. The tracker isn’t there to judge your driving behaviour but they’re purely to measure miles driven. Reviewed on: 21st September 2022
Bilal Khan's avatar
Bilal Khan

Best Out There By Miles!

5
Incredible customer service, Affordable insurance, modern and easy to use app - the Monzo of car insurance Reviewed on: 21st September 2022
Michael Pickard's avatar
Michael Pickard

Great

5
Great experience provided by Miles 5* Reviewed on: 21st September 2022
Lewis 's avatar
Lewis

Best

5
Best of the best insurance I tell my friends to go with by mile Reviewed on: 21st September 2022
Adil Zakir's avatar
Adil Zakir

Helpful, Reliable, Realistic

5
My experience with By Miles has been fantastic. I was initially nervous to try this type of insurance as it was new to me. However, I have been really pleased with it. I pay only for the miles I actually drive and can easily review my journeys too if I ever feel I need to. The team have always been incredibly helpful if I have needed to contact them, and I would definitely recommend (and have) By Miles to my family and friends. Reviewed on: 21st September 2022
Lisa's avatar
Lisa

Honest, fair car insurance :-D

5
By Miles offer a great, cost-effective alternative way on how to insurance your vehicle. The less you drive, the less you pay! what can be more simpler than that?! Their service has been excellent and are always on hand to assist with any queries through their intuitive mobile app. Reviewed on: 21st September 2022
I Hussain's avatar
I Hussain

low price and easy to use

5
I wish I knew about it earlier . Reviewed on: 21st September 2022
M Hayble 's avatar
M Hayble

Helpfull

5
Very helpfull an reliable when talking to customers service, Reviewed on: 21st September 2022
Bobbie Bro's avatar
Bobbie Bro

Value for money

5
Finally there is an insurance for low mileage drivers Reviewed on: 21st September 2022
Ann-Jane Davies's avatar
Ann-Jane Davies

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