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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great car insurance

5
Great car insurance. Really easy to see monthly cost so far in the app and the locate car feature is a great bonus. Reviewed on: 21st September 2022
Emily Bonnett's avatar
Emily Bonnett

I am very pleased with customer service.

5
It's a great experience to have a company who don't put profits before everything else. Reviewed on: 21st September 2022
Mary Macdonald 's avatar
Mary Macdonald

Reliable and trustworthy

5
By far the best cat insurance provider in the market. Transparent billing. Budget control in the hands of the driver. Reviewed on: 21st September 2022
Mohana Krishna Ganeshan Nukala's avatar
Mohana Krishna Ganeshan Nukala

Nothing but praise.

5
I’ve been with ByMiles for nearly 3 years now. Perfect for my needs and by far the best priced. Couldn’t recommend enough. The app is great too! Reviewed on: 21st September 2022
Anton Mondryk's avatar
Anton Mondryk

Brilliant vehicle insurance concept

5
This is a wonderful new (to me) insurance concept and I am extremely happy that I transferred my car insurance from another well known provider to this company. I have nothing but praise for them in all respects. Reviewed on: 21st September 2022
Tony's avatar
Tony

Over all a great service

4
Quick and easy to set up. Easy to track and maintain. Daily notifications of use make it easy to track Reviewed on: 21st September 2022
Aaron's avatar
Aaron

Amazingly simple insurance with amazing customer service!

5
Since joining ByMiles I have not only saved money but received fantastic customer support, great insights into my journeys, amazing app features such as car location. Overall super happy with ByMiles and looking forward to my renewal! Reviewed on: 21st September 2022
Mark Anthony Patterson's avatar
Mark Anthony Patterson

Affordable

4
Good value for low milage drivers Reviewed on: 21st September 2022
Dale's avatar
Dale

Best in price

5
Thanks u r good in price and in communication Reviewed on: 21st September 2022
Sirwan 's avatar
Sirwan

Amazing insurance

5
This insurance company is so great and innovative. It especially benefits drivers like me who drive around 2/4 miles a day. No insurance company even come close to the price they offer me monthly. Its so cheap I don't really miss it from my pay. Highly recommended! Oh and the dongle they use to track your miles is amazing too. Its like a tracking device and it even will detect faults within the vehicle too if you have any. Reviewed on: 21st September 2022
Aaron Bhurji's avatar
Aaron Bhurji

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