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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Its excellent to pay for miles one uses, its sweet.

5
So far my experience of By Miles has been very good indeed.I paid a lump sum and Now I am enjoying my driving trips knowing all is well, with no surprises. Reviewed on: 21st September 2022

PAYD - pay as you drive

5
great knowing you pay for what miles you use rather than paying for an idle car parked on your property. love the app and convenient way of tracking. Reviewed on: 21st September 2022

Amazing company

5
Never had any issues at all great customer service. And best price out there! 10/10 Reviewed on: 20th September 2022

Joshua Benford

5
The most fair priced and fair way to charge for insurance possible. Great easy way to keep on top of the journeys you make with the app. Lots of useful tips on the app. Very strongly recommend this company. Reviewed on: 20th September 2022

ease of paying insurance related to mileage

5
I don't drive a great deal so appreciate being charged monthly on actual mileage rather than an annual figure regardless of mileage Reviewed on: 20th September 2022

Ahead of others by Miless

5
I never bought an insurance as trustworthy as My By Miles. Really friendly and truthful Reviewed on: 20th September 2022

Great way to save each month

5
As I dont drive my car that much due to work and only having to pay for what you drive other then pay a fixed monthly bill for your car to sit out side your house it great I pay around 10 to 15 pound a month saving me around 90/95 pound a month to take the family out Reviewed on: 20th September 2022

Does exactly what is says

5
We’ve been using bymiles for three years now, each year renewing. It’s a simple process and it saves us a lot of money paying for only the miles we do. Reviewed on: 20th September 2022

An amazing driving insurance concept

5
Bymiles is a brilliant driving insurance concept which saves you money as you only pay for the miles you drive…. Brilliant! I’ve saved a lot of money over the last few years and the app gives you a running cost of your miles and the cost at the end of the month . Reviewed on: 20th September 2022

I choose By miles..

5
Since 2018 when I join with By miles since then I am continuously using BY Miles it is so convenient, money wise economic. I am happy to recommend to friend and family. Reviewed on: 20th September 2022

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