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By Miles: Car insurance reviews

View other By Miles products
4.88
Based on 13,081 reviews, last reviewed 3rd Sep 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

By Miles have been excellent. By Miles have been excellent. They handled my claim quickly and made everything really easy from start to finish. The pricing has always been fair — I... Read more Reviewed on: 3rd September 2026
Monora Khatun's avatar
Monora Khatun

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

I choose By miles..

5
Since 2018 when I join with By miles since then I am continuously using BY Miles it is so convenient, money wise economic. I am happy to recommend to friend and family. Reviewed on: 20th September 2022
Justin's avatar
Justin

Excellent value

5
Everything you need to know or see is on the app. It is so easy to use Reviewed on: 20th September 2022
Helen Pattrick's avatar
Helen Pattrick

Top Insurance

5
Really happy with this company, on my second year after a decent reduction from my first year. You can't ask for much more than that, providing the reductions keep coming I'm happy to be insured with them. On the few occasions I've had to deal with customer service nothing was too much trouble. 5☆ rating from me Reviewed on: 20th September 2022
Roy Jacobsen's avatar
Roy Jacobsen

Best insurer ever

5
Easy to get hold of team, help with all queries and policy is very well priced aswell. Reviewed on: 20th September 2022
Nina Montana's avatar
Nina Montana

Easy and affordable

5
Does what it says on the tin so happy I choose bymiles best insurance by far Reviewed on: 20th September 2022
Gazs82's avatar
Gazs82

The best by miles

5
I joined by miles two years ago and have never looked back. My intial quote was by far the cheapest price around for the best cover available. Using the app I can track my journeys and costs as well as plan routes ahead of time. The customer service I have experienced is exceptional with no waiting on hold on phone lines but through quick and easy live chat with friendly and helpful staff. I annually shop around but still no one comes close for price or cover, the only time my premiums have come down annually rather than go up has been with by miles! I would and do often recommend by miles to friends, family or just anyone who is interested. They are the best...by miles. Reviewed on: 20th September 2022
David's avatar
David

Easy peasey insurance

5
So good that I only pay for the miles that I do ,rather than pay a fortune when I don't drive very far . Reviewed on: 20th September 2022
Julie Brown's avatar
Julie Brown

Very good

5
Very good, friendly and fair team Good advice Reviewed on: 20th September 2022
Peter Barton 's avatar
Peter Barton

Convenient and cheap

5
I've been using ByMiles for a year and a half now and I seriously don't want to go back to old school insurance. The only issue I have had is the box not tracking some miles but thats could be more of an issue with my car as it old... and a Peugeot. But even then, support are fast and very competent. I'd implore most people that want cheaper and more convenient car insurance to check them out Reviewed on: 20th September 2022
Rhys Hughes's avatar
Rhys Hughes

What drivers have been waiting for

5
Most reasonable car insurance in 14 years Reviewed on: 20th September 2022
Vangelic Surgeon's avatar
Vangelic Surgeon

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