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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Excellent service

5
Easy, convenient and affordable insurance with first class customer service! I have been with them almost 2 years now and will be renewing again shortly for a third! Reviewed on: 20th September 2022

Very good company and find your service excellent

5
Been with you now for two years no complaints at all , keep up the good work Reviewed on: 20th September 2022

Brilliant cost

5
I don't do lots of miles therfore this company is fantastic for me. Wish I could insure my daughter with by miles but she's to young Reviewed on: 20th September 2022

I've recommended By Miles to anyone who doesn't use their car on a daily basis!

5
I had been using the same insurance provider for years which was ridiculously high for the amount of mileage we put on our family car. My wife found By Miles and I was suspicious at first, but it was a great decision to switch! Reviewed on: 20th September 2022

Best Car Insurer Ever

5
Now in my second year with By Miles and can't fault any part of the service they provide. Comunication is outstanding and pricing very fair. Reviewed on: 20th September 2022

The best

5
The most affordable car insurance I have ever used. It's helping me save a lot of money as I am a single mum. Reviewed on: 20th September 2022

Fairest way to insure a car

5
Easy, app driven service & for a low mileage driver like me by miles is the best option for insuring my car. Reviewed on: 20th September 2022

Affordable and fair!

5
Been with Bymiles for the 3rd year running and it's by far made my life easier on my insurance Reviewed on: 20th September 2022

Better compared to the rest

5
Less price for a service that others charge me more for! Reviewed on: 20th September 2022

Best cover

5
I am using by-miles since 2 years and happy with the insurance and I have referred my link to lost of my friends. Reviewed on: 20th September 2022

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