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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Amamzing

5
I just love how easy and reasonably priced this Company is. I would highly recommend. Reviewed on: 20th September 2022

One for small drivers

5
They keep you informed anytime you need them customers service 100% Reviewed on: 20th September 2022

Fabulous

5
Absolutely fabulous. Saved me so much money and so easy to set up. Staff and app are very straightforward my grandma even uses it Reviewed on: 20th September 2022

My best car insurance ever

5
I am very satisfied from by miles Reviewed on: 20th September 2022

Value for money

5
If you want to pay for how much you drive and not just pay if you dont drive then this is the insurance for you. i have had no problems with By Mile. Definately would recomend to anyone. Reviewed on: 20th September 2022

An honest approach to car insurance

5
I've been with by Miles for the last 6 months. The app is great and east to use. All my journeys are recorded and I get regular updates to tell me that I'm on track with my mileage and that I may even get a refund. It's such a competitive price I am a happy customer. Reviewed on: 20th September 2022

Best value in the market

5
This insurance is great Value for money. The app is easy to use and you know how much your spending each day. I would not be with anyone else joined in 2018 and never looked back. Reviewed on: 20th September 2022

Great response

5
I'm with by mile's last 3 to 4 year always great response well done Reviewed on: 20th September 2022

Easy the way it should be

5
Easy to change vehicle, only pay for the miles you drive and helpful if needed. Reviewed on: 20th September 2022

Saved me thousands

5
Been with ByMiles for 3years now, saved me pretty much £700 per year compared to other insurance providers, hope they do not increase their prices with the cost of living these days they have helped a lot, would highly recommend to those who don't want to pay a fortune to drive. Reviewed on: 20th September 2022

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