Write a review

Go to business site

By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

View other By Miles products

4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

Read all reviews See your review

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Impressive

I've had by miles for 3 years. Every year it gets cheaper. Not more expensive like most. I don't drive many miles. So it's perfect for me Reviewed on: 20th September 2022

RETIRED PERSONS BEST CHOICE

Going through covid lock downs and a stay in hospital together convelesence both unexpected events I was so glad I changed to By Miles. Reviewed on: 20th September 2022

Excellent car insurance company

Excellent company that only charges you the amount you drive. No hidden fees. Just plain and simple. You only get charged "By Miles" plus the one off initial fixed payment. Also there is a referral scheme, which contributes generously towards your insurance. Reviewed on: 20th September 2022

By Miles saves youoney

Since I have been using by mile I save save money each month.. So I prefere this than the others Reviewed on: 20th September 2022

Car insurance

Had numerous quotes for my car insurance all coming in over £600. At least with by miles as I don’t use my car very much it helps me out no end Reviewed on: 20th September 2022

Fairest Insurance Company

I am retired I only average 75 miles a week. By Miles saves me money as they only charge for each mile you drive. Great company plus great customer service. Reviewed on: 20th September 2022

Bymile

Good stuff.... thank you and best wishes Reviewed on: 20th September 2022

By Miles Car Insurance

very helpful staff, awesome service and easy to follow on the app. Reviewed on: 20th September 2022

VERY BAD EXPERIENCE

I have been with them for a year+ and believe me they are the worst insurance company I have dealt with in 12 years. When you have to buy a policy from them then it's easy but after sales service is the worst. You can't communicate with them on phone, online chat doesn't work and emails take many days to respond. Moreover, they can take decisions on your policy without any communication and leave you stranded. It's better to get insurance from bigger names. They might be a bit costly but are approachable in case you need them. Reviewed on: 20th September 2022

Everything is a plus !!

Apart from the low initial annual cost paying monthly is a much fairer way of spreading the cost based on usage. Another major plus is the plug-in box acts as a car diagnostics device and also can be used as a car tracking device - everything's a plus !!! Reviewed on: 20th September 2022

Alternative products

Car Insurance
from RIAS 1.82 from 15 reviews
Static caravan insurance
from Eversure 0.00 from 0 reviews
Bike Insurance
from Swinton Insurance 2.18 from 11 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub