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By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Really easy to access.

4
I have been with by miles for 2 years and they have been really good. Helpful always updating about car changes with the weather. If u ever have a problem and unable to talk on the phone having a chat online is always helpful too. Reviewed on: 20th September 2022
Suziye Alioglu's avatar
Suziye Alioglu

By Far The Best, By Miles Beats The Rest!!

5
This is hands down the best reinvention of the otherwise outdated car insurance world. My car insurance has genuinely halfed each year compared to the conventional drab alternatives. I would have needed a mortgage to go with 'Direct Fine' or 'Go Dispair.com' ;-) The guys at By Miles have thought about exactly what people want and tailored their product to be the best in the field of car insurance. Oh and my car has a tracker now for extra security!! I have no plans to change anytime soon. Would recommend to anyone!! Reviewed on: 20th September 2022
Chris Perkins's avatar
Chris Perkins

Best insurance ever used

5
Super efficient when a car reversed into mine and dealing with the claim too. Incredibly cheap for my usage Reviewed on: 20th September 2022
Sophie's avatar
Sophie

Brilliant , innovative, modern, good value

5
One day all car insurance will be done like this. I save money , it’s easy to see my usage in the app and it just makes sense Reviewed on: 20th September 2022
Mark's avatar
Mark

Brilliant Service

5
Amazing company by miles. very cheap and offers fully comprehensive cover. excellent mileage cost. The team keeps me informed all the time, well done! Reviewed on: 20th September 2022
iltaaf's avatar
iltaaf

Perfect Insurance For Low Mileage Drivers

5
ByMiles have been perfect for me in meeting my needs for a low cost insurance for someone that doesn't drive a lot. The App is great and very easy to use, highly recommended. Reviewed on: 20th September 2022
Michael Cliff's avatar
Michael Cliff

Amazing pay by mile insurance

5
Insurance the way it should be. More competition to challenge the status quo Reviewed on: 20th September 2022
Vishnu Devineni's avatar
Vishnu Devineni

The insurance company I trust

5
Since I have joined by miles have not looked back. Very fair and reasonable price insurance Reviewed on: 20th September 2022
Rowan Patel's avatar
Rowan Patel

I love by miles!

5
By miles has been the easiest and most stress-free insurer for me. I wish I’d heard about them sooner. It makes so much more sense to me to just pay for the miles I use & it’s saved me a lot of money personally. Also- the customer service is very up-to-date and it’s got a jolly vibe to it. Reviewed on: 20th September 2022
Preona's avatar
Preona

Highly recommended!

5
I have used By Miles for a while now and have been so impressed. When I changed from my previous insurer I immediately saved several hundred pounds and couldn't believe there wasn't a catch. They have proven to be perfect for me, and as I have low mileage the additional costs per mile are literally pennies each month. The app is great, I can track all my journeys on a map and I love the analysis that's available (average speed, distance travelled etc). There's a neat little engine fault diagnostic tool too! The team have been great, really helpful when my last car was scrapped and the tracker accidentally left in situ! I couldn't recommend more highly. Reviewed on: 20th September 2022
Jacqui's avatar
Jacqui

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