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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

By miles is by far the best insurance company ive ever dealt with, in all aspects and thats why ive continued to stay with them and recommended them to my friends and family.

5
I love the idea of only paying when you drive, as i drive really less, so it really suits my needs, every communication is prompt and ive never had any issues. Reviewed on: 20th September 2022
Abdul Haleem's avatar
Abdul Haleem

Affordable

5
ByMiles is a very affordable form of insurance based on how far you drive! Reviewed on: 20th September 2022
Richard Clark's avatar
Richard Clark

Does what it promises

5
Free business cover and effectively no extra for paying by installments Reviewed on: 20th September 2022
Ross TheNinja's avatar
Ross TheNinja

Brilliant service

5
5 stars- always great service and works out much cheaper for me than any other provider Reviewed on: 20th September 2022
Chloe Louise Smith's avatar
Chloe Louise Smith

Great insurance plus spin-off benefits.

5
Excellent pricing and a very helpful customer services team. What I really like as well is the fact that the data recorder helps you defend erroneous parking, speeding and other legal action by providing unequivocal evidence of a car's location at any given time. Reviewed on: 20th September 2022
Keith Nainby's avatar
Keith Nainby

So far decent

4
Second year with miles.. although this year the price had increased but didn't want any hassle changing over.. I always use the miles app which keeps track of travelling distance. Reviewed on: 20th September 2022
Nazrul islam's avatar
Nazrul islam

Great service

5
The team is really great. They will guide you well throughout the service. Reviewed on: 20th September 2022
Mukesh Bhatt's avatar
Mukesh Bhatt

Great especially for younger people

5
This insurance is great for those who don't drive a lot but still go work and do their usual daily tasks. Yet it is great for younger people who don't have many years of no claim yet. Reviewed on: 20th September 2022
Sara's avatar
Sara

Great company

5
I have been with 'By miles' for 2 years now and I am a happy customer, it is pretty cheap, has excellent customer service and quick and easy communication. I will stay with them in future and recommend it widely. Reviewed on: 20th September 2022
Giorgi Tabidze's avatar
Giorgi Tabidze

Great value for those whose drive a little

3
My insurance dropped by 25% (and I live in London where it's a premium) when using these guys as my miles are sub 3,000 per year. Couldn't be happier! Reviewed on: 20th September 2022
Lex's avatar
Lex

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