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Capital Credit Union: Mortgages reviews

Name: Mortgages
Rating: 5 (37 reviews)

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5.00

Based on 37 reviews, last reviewed 26th Jun 2025

63% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

100%

4 star

3 star

2 star

1 star

Latest highest rating:

5

Fantastic support from the team when I applied for a... Fantastic support from the team when I applied for a mortgage, great communication and excellent service would be my 1st choice Reviewed on: 26th June 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Capital Credit Union offer a variable rate mortgage.

Capital Credit Union mortgages are flexible. You can borrow with as little as 5% deposit and the loan can be repaid over up to 35 years. Mortgage products can only be secured through an Independent Financial Adviser.

Capital Credit Union mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Mortgages reviews (37)

Easy to manage and good customer service

Easy to use online portal to manage my mortgage and savings account. Staff have been friendly and efficient when I have had to speak to someone. Reviewed on: 15th April 2025

Great customer service

no issues, great mortgage rate and fantastic customer service when required Reviewed on: 14th April 2025

Just a fab organisation what else is there to say

Just a fab organisation what else is there to say.You deal with humans who listen! Reviewed on: 14th April 2025

The most people friendly union

they've been so understanding over covid, providing support and mortgage holidays if needed. It's really easy to contact them. They understand and support my nerodivergent needs, plus respect that I'm trans. 10/10 such a people friendly union. Reviewed on: 14th April 2025

Excellent.

Excellent. Helpful, friendly and helped us when we moved back from overseas Reviewed on: 14th April 2025

We had a great experience with getting a mortgage an...

We had a great experience with getting a mortgage and the process was quick and easy. We were pleased at the competitive rates too. Enquiries are always responded to quickly. Reviewed on: 14th April 2025

Used CCU for many years

Used CCU for many years while working in the NHS. Have always found them so friendly and helpful with both loan and mortgage applications. Reviewed on: 14th April 2025

Great mortgage

Had a mortgage with them for 14 years, very fair and ethical and easy to deal with Reviewed on: 14th April 2025

The capital Credit Union is fantastic.

The capital Credit Union is fantastic. We have a mortgage, loan and savings account with the CU including both my kids. I have been a member since I was a baby thanks to family opening a savings account. Nothing is every too much trouble and the staff will help out in any way they can. I always recommend the CU to friends when they are looking for a mortgage or loan. Reviewed on: 14th April 2025

We have our mortgage and little savings with CCU and...

We have our mortgage and little savings with CCU and have never had a problem , if I have any questions about anything , the staff are so helpful and efficient , Reviewed on: 14th April 2025

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