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Capital Credit Union: Mortgages reviews

5.00
Based on 37 reviews, last reviewed 26th Jun 2025
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Latest highest rating:

5

Fantastic support from the team when I applied for a... Fantastic support from the team when I applied for a mortgage, great communication and excellent service would be my 1st choice Reviewed on: 26th June 2025
Shirley M's avatar
Shirley M

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Capital Credit Union offer a variable rate mortgage.

Capital Credit Union mortgages are flexible. You can borrow with as little as 5% deposit and the loan can be repaid over up to 35 years. Mortgage products can only be secured through an Independent Financial Adviser.

Capital Credit Union mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Mortgages reviews (37)

I have a mortgage and savings with CCU.

5
I have a mortgage and savings with CCU. They are great products, and the ethos of the CCU is something I believe in. Reviewed on: 14th April 2025

Late life mortgage

5
At 57 years old I was not expecting to get a mortgage that would finish before I retire. Capital Credit Union gave us that mortgage and I will retire in security knowing my home is paid for without exorbitant bank charges and being able to make ad hoc payments makes life so much more comfortable for us. Reviewed on: 14th April 2025

Excellent service.

5
Excellent service. Answered any questions promptly and kept us informed. Friendly and approachable. Reviewed on: 14th April 2025

SIMPLE, SAFE, SECURE!

5
Its been a very personal experience, dealing with real people on the phone not only online. Always there whenever you have a question. It feels very safe and secure and as if you really matter Reviewed on: 14th April 2025

We currently have our mortgage with credit union, th...

5
We currently have our mortgage with credit union, they are fantastic, I have also had personal loans and we save with them every month. We wouldn't go anywhere else. Reviewed on: 14th April 2025

Great product.

5
Great product. No problem, staff very helpful. Did not have any trouble at all. Reviewed on: 11th April 2025

CCU mortgage

5
I would not have been granted a mortgage by a high street lender due to poor credit rating which was caused by my ex husband getting us into debt. CCU listened and understood this. They look at the whole picture, not just a credit score. Reviewed on: 4th July 2021

Superb service from Capital Credit Union!

5
CCU provided a superb service to me when I had difficulty communicating with traditional banks about a mortgage application. It was a huge relief to be able to speak to someone who understood my situation. Reviewed on: 2nd July 2021

Caring capital union

5
Changed mortgage to capital best decision I’ve ever made Helpfull easy to work with quick hassle free loved the whole experience Reviewed on: 2nd July 2021

Absolutely Ace

5
A friendly; professional and efficient Company to deal with. Has customer interests at heart. Nothing is too much trouble. Reviewed on: 2nd July 2021

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