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Car Cash Point: Logbook Loan reviews

Name: Logbook Loan
Rating: 4.76 (289 reviews)

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4.70

Based on 289 reviews, last reviewed 15th May 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

3 star

Latest highest rating:

5

Great company and great service Very helpful staff and great service. Would recommend to anyone. Reviewed on: 10th March 2020

Latest lowest rating:

1

Avoid!! Not sure how they are managing to get all the positive reviews but I assure you that they are the worst loan company I have ever dealt with! Use at yo... Read more Reviewed on: 15th May 2023

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About this product

Looking for Car Cash Point logbook loan reviews? We collect comments and reviews from users like you on Smart Money People, so that you can make better decisions when choosing your next logbook loan. So if you've got a poor credit rating, or are just looking for a new car, and need finance, be sure to read our reviews first. Or if you want to help our community, post a review of your own experiences with Car Cash Point and join the Smart Money People community!

Car Cash Point Logbook Loan reviews (289)

Review of the Car Cash Point, Logbook Loan:

Be warned

These opinions are based on what happened to me and I think I am certainly not the first, or the last, to suffer at the hands of these people. I hope this helps you. - Why do they have such good reviews? because they pay customers £10 to write them. I received such an offer and declined. But it is amazing what some people will do for a tenner. - At the last minute, having agreed the amount they are willing to loan to you on your car, they ask you to prepay three months re-payments out of the funds before they send them, thereby effectively reducing the loan amount. I suggest you say 'no thanks' and walk away. They will probably drop the requirement. - When you come to settle your loan (which you need to do asap) you will realise that you have not been given any instructions as to how to do this. There is nothing, anywhere. In the paperwork, or on the website. If you email every email address you can find, including that of your 'account manager' you will probably not get a reply. It is not in their interest to settle a loan, given the extortionate level of interest that is accruing. - When you finally do attract their attention, you will probably find that another payment date has passed and more interest has accrued. You can try arguing that you have been trying to settle this for x weeks but they won't budge. Plus all the time you are arguing, the interest is still running. - When you finally do get a settlement figure, ask for a full statement showing how the interest is calculated. If you were foolish enough to agree to x months payments being taken in advance before they sent you the money (see my earlier point), you will find that you have still been charged interest on the full amount. Totally wrong, but they won't budge. Don't forget, while you argue this, the interest is still running. - After all of this, you will be left totally deflated and feeling like you wished you had never ever come across Car Cash Point. But its not over. While it only took them a day to acquire your log book and register a HPI on your car, it will take them up to a week (or possibly more) to return your log book and cancel the HPI, during which time your car is unsalable. Good Luck! Reviewed on: 14th February 2018

Amazing service

Applied, completed and paid out the loan the same day Reviewed on: 24th May 2017

Very good very polite

Would highly recommend good company no messing straight forward Reviewed on: 23rd May 2017

Quick polite and very friendly ppl

I would be very happy with Car cash point in the future Reviewed on: 22nd May 2017

Excellent service

Excellent and quick service, would definitely recommend. Reviewed on: 22nd May 2017

Fast cash

Fast cash no probs. Nice staff. INTEREST rates super high......stay away. Nearly cost me getting a mortgage. Reviewed on: 22nd May 2017

Very quick and friendly service

Very pleased with carcash point I applied for a loan and they sent someone out within a few hours to go through paperwork then the cash was in my account within 30 minutes of the man leaving very happy and I also got a top up loan few months after Reviewed on: 21st May 2017

Friendly and Efficient

Quick, friendly service - local agent Steve is particularly impressive as an agent for this company. Reviewed on: 20th May 2017

Great service

I found carcash points team very helpful and would highly recommend them Reviewed on: 20th May 2017

Excellent Customer Service

After clearing my loan with car cash point I have been offered a generous 50% discount on my next loan. The loan was very easy to set up and with it been settled early I did not get any penalty fees. Sandra handled my account and was very helpful in dealing with my account. Thank You Car Cash Point. All other car book loan lenders are more expensive and charge you hidden fees so beware!! Reviewed on: 20th May 2017

Fantastic service - quick payout

I was reluctant to get a logbook loan at first but Car Cash Point were amazing, very quick service, such friendly and helpful staff who explained everything throughout and put my mind at ease and made it so simple. Reviewed on: 19th May 2017

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