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Car Cash Point: Logbook Loan reviews

Name: Logbook Loan
Rating: 4.76 (289 reviews)

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4.70

Based on 289 reviews, last reviewed 15th May 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

3 star

Latest highest rating:

5

Great company and great service Very helpful staff and great service. Would recommend to anyone. Reviewed on: 10th March 2020

Latest lowest rating:

1

Avoid!! Not sure how they are managing to get all the positive reviews but I assure you that they are the worst loan company I have ever dealt with! Use at yo... Read more Reviewed on: 15th May 2023

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About this product

Looking for Car Cash Point logbook loan reviews? We collect comments and reviews from users like you on Smart Money People, so that you can make better decisions when choosing your next logbook loan. So if you've got a poor credit rating, or are just looking for a new car, and need finance, be sure to read our reviews first. Or if you want to help our community, post a review of your own experiences with Car Cash Point and join the Smart Money People community!

Car Cash Point Logbook Loan reviews (289)

Review of the Car Cash Point, Logbook Loan:

Be warned

These opinions are based on what happened to me and I think I am certainly not the first, or the last, to suffer at the hands of these people. I hope this helps you. - Why do they have such good reviews? because they pay customers £10 to write them. I received such an offer and declined. But it is amazing what some people will do for a tenner. - At the last minute, having agreed the amount they are willing to loan to you on your car, they ask you to prepay three months re-payments out of the funds before they send them, thereby effectively reducing the loan amount. I suggest you say 'no thanks' and walk away. They will probably drop the requirement. - When you come to settle your loan (which you need to do asap) you will realise that you have not been given any instructions as to how to do this. There is nothing, anywhere. In the paperwork, or on the website. If you email every email address you can find, including that of your 'account manager' you will probably not get a reply. It is not in their interest to settle a loan, given the extortionate level of interest that is accruing. - When you finally do attract their attention, you will probably find that another payment date has passed and more interest has accrued. You can try arguing that you have been trying to settle this for x weeks but they won't budge. Plus all the time you are arguing, the interest is still running. - When you finally do get a settlement figure, ask for a full statement showing how the interest is calculated. If you were foolish enough to agree to x months payments being taken in advance before they sent you the money (see my earlier point), you will find that you have still been charged interest on the full amount. Totally wrong, but they won't budge. Don't forget, while you argue this, the interest is still running. - After all of this, you will be left totally deflated and feeling like you wished you had never ever come across Car Cash Point. But its not over. While it only took them a day to acquire your log book and register a HPI on your car, it will take them up to a week (or possibly more) to return your log book and cancel the HPI, during which time your car is unsalable. Good Luck! Reviewed on: 14th February 2018

One of the good guys

If you're wanting quick cash for any emergency, don't hesitate to use this company a star rated Reviewed on: 19th May 2017

Good guys

Very quick , professional easy to use service , charges explained clearly , first time user so happy so far Reviewed on: 19th May 2017

Helped a lot

Easy way to save the day. This service allowed me to borrow the amount the I need when few others would due to previous bad credit. Reviewed on: 19th May 2017

Excellent

Very efficient, prompt service. Friendly staff. Would recommend. Reviewed on: 19th May 2017

Was really easy and cheaper than I thought

Had a family emergency and needed to get hold of some funds quickly, I've never done this kind of loan before so I was expected the usual jump through hoops, it wasnt like that, was easy and the rates are pretty good too. Helped take the stress out of a very difficult time. Recommend them to anyone. Reviewed on: 19th May 2017

Efficient with no hassle

I was able to get what I needed and paid off at an amount that worked for me. Reviewed on: 19th May 2017

A pleasure doing business again!

I prefer using Car Cashpoint, Logbook Loans as they are a professional company who use all their own staff and agents. I live in Northern Ireland and had originally applied for a loan from another company. The agent turned up in jeans and looked like he'd just fallen out of bed! Needless to say I really struggled to understand what he was saying as he had a very strong accent. In the end, I did not take the loan. I went to Car Cashpoint/Logbook Loans and was pleasantly surprised with how professional and helpful the staff were. The agent that came to see me was smartly dressed and knew exactly what he was talking about and was able to answer my queries. I have since had a top up to my loan and would not consider using any other Logbook company. Reviewed on: 19th May 2017

Now that was quick!

Very fast, efficient professional service.. Would recommend to anyone.. Reviewed on: 19th May 2017

Speedy service

The service I received was excellent quick and money in my account within hours, Sam who came to assess my car was first class thankyou Reviewed on: 19th May 2017