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Car Cash Point: Logbook Loan reviews

Name: Logbook Loan
Rating: 4.76 (289 reviews)

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4.70

Based on 289 reviews, last reviewed 15th May 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

3 star

Latest highest rating:

5

Great company and great service Very helpful staff and great service. Would recommend to anyone. Reviewed on: 10th March 2020

Latest lowest rating:

1

Avoid!! Not sure how they are managing to get all the positive reviews but I assure you that they are the worst loan company I have ever dealt with! Use at yo... Read more Reviewed on: 15th May 2023

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About this product

Looking for Car Cash Point logbook loan reviews? We collect comments and reviews from users like you on Smart Money People, so that you can make better decisions when choosing your next logbook loan. So if you've got a poor credit rating, or are just looking for a new car, and need finance, be sure to read our reviews first. Or if you want to help our community, post a review of your own experiences with Car Cash Point and join the Smart Money People community!

Car Cash Point Logbook Loan reviews (289)

Review of the Car Cash Point, Logbook Loan:

Be warned

These opinions are based on what happened to me and I think I am certainly not the first, or the last, to suffer at the hands of these people. I hope this helps you. - Why do they have such good reviews? because they pay customers £10 to write them. I received such an offer and declined. But it is amazing what some people will do for a tenner. - At the last minute, having agreed the amount they are willing to loan to you on your car, they ask you to prepay three months re-payments out of the funds before they send them, thereby effectively reducing the loan amount. I suggest you say 'no thanks' and walk away. They will probably drop the requirement. - When you come to settle your loan (which you need to do asap) you will realise that you have not been given any instructions as to how to do this. There is nothing, anywhere. In the paperwork, or on the website. If you email every email address you can find, including that of your 'account manager' you will probably not get a reply. It is not in their interest to settle a loan, given the extortionate level of interest that is accruing. - When you finally do attract their attention, you will probably find that another payment date has passed and more interest has accrued. You can try arguing that you have been trying to settle this for x weeks but they won't budge. Plus all the time you are arguing, the interest is still running. - When you finally do get a settlement figure, ask for a full statement showing how the interest is calculated. If you were foolish enough to agree to x months payments being taken in advance before they sent you the money (see my earlier point), you will find that you have still been charged interest on the full amount. Totally wrong, but they won't budge. Don't forget, while you argue this, the interest is still running. - After all of this, you will be left totally deflated and feeling like you wished you had never ever come across Car Cash Point. But its not over. While it only took them a day to acquire your log book and register a HPI on your car, it will take them up to a week (or possibly more) to return your log book and cancel the HPI, during which time your car is unsalable. Good Luck! Reviewed on: 14th February 2018

Highly recommended

Professional, friendly and helpful staff, very straight forward, excellent service. Would highly recommend. Look forward to doing business again! Reviewed on: 17th May 2017

Absolutely Brilliant!

Money in account within minutes of signing the application. Friendly efficient staff couldn't be more helpful. Brilliant Reviewed on: 17th May 2017

It does what it says on the tin!!

These guys are easy to do business with. Reviewed on: 17th May 2017

Great service

Great customer service from very friendly staff Reviewed on: 17th May 2017

Like Knights in Shining Amour

Just call them , non judgmental, very diligent in making sure I was comfortable and could easily afford the repayments, From making the call, seeing an agent and funds in my bank 3 hours. cant stop smiling, Thank you Carcashpoint Reviewed on: 17th May 2017

Fast & friendly service

Fast friendly service with the option to pay early to save interest. Reviewed on: 17th May 2017

Brilliant Service

Very speedy completion with friendly staff from start to finish - especially the guy who came out to do the paperwork. Thank you. Reviewed on: 17th May 2017

1st Class Service when in need of fast cash

Needed cash fast, from the initial call , to the professional agent calling, very smooth and comforting Carcashpoint are at the top of their game. well done and thank you Reviewed on: 17th May 2017

Super Speedy Service

I was a little cautious as I have never applied for a log book loan before. I was absolutely delighted after completing my application. I received a call from Fred in the sales team. The way he delt with me was extremely sensitive as he could tell I was a little cautious. He explained the process of completing the application. Fred arranged for one of their agents to come to my house a couple of hours later. Steve their agent arrived promptly on time and went through paperwork with ease. I was pleasantly surprised at how easy Car Cash Point made the application process making sure I received clear and precise information at every stage. I would recomend Car Cash Point to anyone. The service that i received was second to none! Reviewed on: 17th May 2017

Great service highly recommended

I was please with the fast payment of loan which was easy and hassle free. Payments were low and affordable which suited me. I will definitely use again. Reviewed on: 17th May 2017

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