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Cedar Tree: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.84 (435 reviews)

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4.77

Based on 435 reviews, last reviewed 28th Apr 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

2 star

Latest highest rating:

5

Cedar Tree Reliable. Simple. Great value. Cedar Tree have been my go to for the last couple of years and would recommend. Reviewed on: 23rd August 2024

Latest lowest rating:

1

I will not deal with this company again I will not deal with this company again, for adding one more day to a 17 day policy they wanted to charge me the equivalent of 50% of the previously c... Read more Reviewed on: 28th April 2025

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About this product

Want to read or write Cedar Tree travel insurance reviews? You’ve come to the right place, as Smart Money People is the UK’s #1 site for financial services reviews. Our community shares their experiences of using Cedar Tree so that people like you can make better informed decisions about their travel insurance options. Already had a Cedar Tree travel insurance policy? Post a review and help others by sharing your own experience today!

Cedar Tree Travel Insurance reviews (435)

Review of the Cedar Tree, Travel Insurance:

NO REFUND, LACK OF SUPPORT, BETTER GO SOMEWHERE ELSE

I have been with Cedar Tree for around 3 years now, not having to claim until half a year ago when my trip to Mexico was cancelled because of COVID by the airline. The airline only gave an option of a voucher which wasn’t a choice for me as wouldn’t know if I can travel soon, and when the airline goes bust you can’t do anything with it. But Cedar Tree made a point there that I should take the voucher and they won’t refund me even if I can’t travel next year. I have a Travel Disruption cover for situation like this but apparently it doesn’t work in this case. Not sure really when it works. In case of taking a voucher, I wouldn’t be able to seek assistance anywhere else, like my bank, Pay Pal, etc. so thank you for a great advice Cedar Tree. Also, to add to this, The European Commission called it unlawful for only giving voucher option and not a full refund by the airline (quote below), but Cedar Tree still advised to go with that option as they wouldn’t refund me if I was offered a voucher to use it later in the year. (btw, I have it all in emails). Before Cedar Tree even starts considering your claim, you need to seek refunds yourself with other sources like your credit card, Pay Pal or directly with the company. With my trip, I managed to get better support with Pay Pal, booking.com, and eventually my bank. Cedar Tree response at that time still was that I should get a voucher. I will consider other insurance companies for the next term. And strongly advise if you are thinking of choosing Cedar Tree. ‘The European Commission is now to write a letter to all EU member states reminding them that airlines should be sanctioned if they violate passenger rights – including by refusing to offer refunds. An EU official said: ‘The law is clear. Passengers should be able to choose between a cash refund or other funds of reimbursement such as a voucher.’ Reviewed on: 16th August 2020

Excellent

Quick and easy, simply explained and catered for pre-existing conditions Reviewed on: 22nd August 2019

Great service at a great price.

So easy to organise comprehensive cover at a great price. I travel often to visit family and wouldn't look anywhere else for travel insurance. Reviewed on: 22nd August 2019

Easy to use

So easy to arrange insurance, clear app couldn't ask for more Reviewed on: 22nd August 2019

Very very easy

Very easy to arrange cover and very good price Reviewed on: 22nd August 2019

Very quick to set up

This insurance was very easy and quick to set up and the price was reasonable as they covered more than other insurance companies were offering I would highly recommend them and will definitely use this company in future Reviewed on: 22nd August 2019

Insurance Made easy

I wouldn’t hesitate using Cedartree every time for my Travel insurance, it’s easy to use and made even easier by the new Travel Mat App. Reviewed on: 22nd August 2019

Best service

Best service and very responsive and helpful when need be. Reviewed on: 22nd August 2019

Positive Experience

Comprehensive product, helpful staff, efficient emergency support and claims process. Experienced August /September 2019. Thank you. Reviewed on: 22nd August 2019

Fantastic cover, at a very affordable price

All round great cover, at unbelievable prices. Reviewed on: 22nd August 2019

Travel Insurance

Didn't have to use, but easy to buy and a great app for holiday peace of mind. Reviewed on: 21st August 2019

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