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Central Credit Union: Loans reviews

4.97
Based on 2,598 reviews, last reviewed 2nd Dec 2025
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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0%
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0%
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Latest highest rating:

5

They are always helpful and they always sort my loan... They are always helpful and they always sort my loan out fast Reviewed on: 2nd December 2025
Kealey D's avatar
Kealey D

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

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Central Credit Union Loans reviews (2598)

No help at all and quite rude.

2
I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an email back which just as always read extremely rude. No apologies but we must wait or any way around it just to help a good customer. Just no your loan is due when it’s due and that’s that basically. I just think their written correspondence could do with some training in how to speak to people. Reviewed on: 11th July 2025

Excellent quick response, supportive and friendly he...

5
Excellent quick response, supportive and friendly helpful staff. Reviewed on: 10th July 2025

Ive had a positive experience directly from customer...

4
Ive had a positive experience directly from customer services, the only thing I struggled with is the online access to my account it doesn't seem straight forward to recover my account after forgetting my password and its still an issue that needs to be resolved Reviewed on: 10th July 2025

Amazing help advice and support through out my membe...

5
Amazing help advice and support through out my membership fantasy.. Reviewed on: 10th July 2025

Great staff.

5
Great staff. Quick turnaround. Easy to use. Great for single parent family Reviewed on: 10th July 2025

I don't like lending money as I always feel judged a...

5
I don't like lending money as I always feel judged and that's why I go to Central credit union they are amazing helpful and friendly most importantly they don't judge you Reviewed on: 10th July 2025

Karen Farmer was really helpful, I was unsure on how...

5
Karen Farmer was really helpful, I was unsure on how to apply for a loan and she helped me out and give me as much information as she could. Really helpful. Reviewed on: 10th July 2025

It’s a long wait for the money to go in to your bank...

5
It’s a long wait for the money to go in to your bank account Reviewed on: 10th July 2025

Great service

5
Easy process, great loan rates, helpful efficient staff Reviewed on: 10th July 2025

Central credit union

5
Lovely friendly helpful staff, helped me about on numerous occasions and so essy to talk to especially with me as I struggle with anxiety Reviewed on: 10th July 2025

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