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Central Credit Union: Loans reviews

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4.96
Based on 2,508 reviews, last reviewed 24th Jul 2025
227% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
98%
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2%
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0%
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0%
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Latest highest rating:

5

Excellent Customer Service & Support All Round Staff are super lovely , extremely helpful & advice the best for you personally. I have been with central Liverpool credit union for almost 10 years &... Read more Reviewed on: 24th July 2025
Laurie Lyons's avatar
Laurie Lyons

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan
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About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

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Central Credit Union Loans reviews (2508)

My view on central credit union.

5
I joined just under a year ago. I like the credit union it is very helpful due to being a single mum thank you Reviewed on: 22nd December 2023
Beth's avatar
Beth

Amazing customer service

5
Fantastic at helping when in a crap situation we find them invaluable Reviewed on: 21st December 2023
Natalie Dwyer's avatar
Natalie Dwyer

Customer service

5
Always really friendly and helpful and would be completely lost without them Reviewed on: 21st December 2023
Emma Fitzgibbon's avatar
Emma Fitzgibbon

Excellent service

5
Excellent service and excellent staff very helpful and friendly Reviewed on: 21st December 2023
Joanna pope's avatar
Joanna pope

Amazing

5
All staff are so helpful and lovely! Really makes Christmas so much easier and you save as you repay the loan! Amazing Reviewed on: 21st December 2023
Lauren Wylde's avatar
Lauren Wylde

Excellent service & customer service

5
Have been with the Liverpool credit union since I lost my late partner in 2015. Never had a single issue customer relations are excellent, always made to feel listened too and understood, as I have bad social anxiety but this team always understood me. I find this very important when dealing with Credit Union,but cannot fault them in any way. Reviewed on: 21st December 2023
Tracey Swift's avatar
Tracey Swift

Staff are so lovley!

5
From start to finish staff have been so lovley and kind. As well as professional and understanding! Couldn’t recommend enough! Reviewed on: 18th December 2023
Maria Williams's avatar
Maria Williams

Brilliant service

5
Easy to apply . Brilliant way to loan money . Lovely advisor Karen explained everything I needed to know about the loan and about savings accounts . Perfect service . Reviewed on: 18th December 2023
KathE's avatar
KathE

Great Service

5
Great service. Friendly Staff. Reliable and interest rates are good. Reviewed on: 12th December 2023
Aaron's avatar
Aaron

Excellent service

5
Excellent customer service, easy to access via website, easy to contact via phone and email. Staff are very warm and welcoming Reviewed on: 11th December 2023
Yvot's avatar
Yvot

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