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Central Credit Union: Loans reviews

4.96
Based on 2,505 reviews, last reviewed 22nd Jul 2025
297% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
98%
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2%
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0%
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0%
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0%

Latest highest rating:

5

Email responses are quick and helpful also phone cal... Email responses are quick and helpful also phone calls are quick and easy Reviewed on: 22nd July 2025
Kyra Higgins's avatar
Kyra Higgins

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

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Central Credit Union Loans reviews (2505)

Brilliant service

5
Very helpful and handy would highly recommend to other customers cheers Reviewed on: 8th December 2023

Generous and caring

5
Reliable and caring company who help people in need when banks and such won't. They offer a good loan with a fair amount to pay back. 10/10 would recommend Reviewed on: 8th December 2023

Gutted as still waiting for xmas loan...ive had to borrow funds

2
Been with the credit union for the past few years, My loan due date was the 2nd December, its now the 7th and im still waiting for someone to call. Everytime i chase them i'm told just wait someone will call. Its completly ruined my christmas as i applied for the loan 4 weeks ago and needed this by the 8th. Absolutly gutted. I've had to borrow money from friends and family. Never relying on this again. Heartbroken as its ruined all my plans Reviewed on: 7th December 2023

Best around

5
Low payback rate easy an quick website and super helpful friendly staff Reviewed on: 6th December 2023

Best help

5
Staff always on phone to help amazing staff excellent support always speak clearly always good communication Reviewed on: 6th December 2023

Officiant

5
Very transparent and easy process, Staff always quick and understanding with updates of process Reviewed on: 1st December 2023

Loan/savings

5
I experience this place last year and since then I have top up loans, and saving into account I would recommend this place to anyone as this place not like one those company's that change you for asking for a loan it's easy and simple and you get to save onto the staff are so lovely very helpful onto as well and this place without it I would of been changed all kinds on payloan with this place I wouldn't of been able to help with finance debts and be able to save up at the time really are so helpful Reviewed on: 30th November 2023

Amazing Serrvice

5
Great Staff really Helpful :), got my loan sorted so i can enjoy Christmas x Reviewed on: 30th November 2023

Most helpful company there is!

5
I have been with the credit union for just over 1 year and already they have helped me out with getting essentials for my new baby to my Christmas loans. Also I have saved which I have never been able to do. Can’t thank them enough for their help! Reviewed on: 29th November 2023

Michelle was fantastic

5
My daughter is Autistic and has a learning disability. She was applying for a loan and wanted to pay back via child benefit. Michelle walked us through every stage and even accompanied us via a three way call to Child Benefit to get it set up. So patient, helpful and friendly. Thank you Michelle Lauren and Natalie Reviewed on: 28th November 2023

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