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Central Credit Union: Loans reviews

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4.96
Based on 2,508 reviews, last reviewed 24th Jul 2025
245% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
98%
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2%
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0%
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0%
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Latest highest rating:

5

Excellent Customer Service & Support All Round Staff are super lovely , extremely helpful & advice the best for you personally. I have been with central Liverpool credit union for almost 10 years &... Read more Reviewed on: 24th July 2025
Laurie Lyons's avatar
Laurie Lyons

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan
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About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

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Central Credit Union Loans reviews (2508)

Amazing!

5
So easy and fast and the lady who dealt with me was fab was so lovely on the phone Reviewed on: 22nd September 2023
Emma's avatar
Emma

Always there when needed

5
So quick and simple, staff always happy to help and provide you with everything you need Reviewed on: 21st September 2023
Ash's avatar
Ash

Fantastic service

5
I was told about this service by a friend as i was struggling financially. From the application to the loan being processed as been a breeze. I always thought applying for loans was a very low thing to have to do but everyone put my mind at ease from the set go. Shelly the lady who dealt with my bank details and loan agreement was so kind and friendly. Reviewed on: 20th September 2023
rebecca's avatar
rebecca

There when you REALLY need then!!!

5
Absolutely brilliant service that is allowing me to save along the acceptance and repayment of a loan and is also building my future credit and borrow power. To top it all, a very talkative group of staff making telephone calls professional but relaxed that put you at ease. Reviewed on: 20th September 2023
Margaret Byrne's avatar
Margaret Byrne

The best support

5
Would be in such tough position without the help and understanding from liverpool credit union! Reviewed on: 20th September 2023
helen adams's avatar
helen adams

amazing

5
all staff our so friendly and caring. they were so welcoming and worked so efficiently. would definitely recommend as they are the kindest staff, even on personal level thank you so much for your help Reviewed on: 19th September 2023
Roxanne Leah's avatar
Roxanne Leah

Help when needed

5
Really struggling after being Ill and couldn’t work, I got a loan with payments straight out of my child benefit so I didn’t feel it Reviewed on: 12th September 2023
Natalie 's avatar
Natalie

Amazing

5
I have been with this branch for a lot of years, I work full time so can't visit to check anything or call in for advice, However when ever I call for help and advice it is always given by the most helpful staff it's a pleasure to contact this excellent branch,they do an outstanding job. Reviewed on: 12th September 2023
Sandra Gray's avatar
Sandra Gray

Personal and friendly

5
Applied for a loan to help with my car issues. Personal phone calls and friendly service every step of the way. Local agents helping local people. How loans should be. Thank you. Reviewed on: 12th September 2023
Christopher Cargill-Jackson's avatar
Christopher Cargill-Jackson

Amazing

5
When i was at my lowest the credit union helped me Reviewed on: 11th September 2023
Paula's avatar
Paula

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