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Central Credit Union: Loans reviews

4.97
Based on 2,600 reviews, last reviewed 23rd Feb 2026
75% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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0%
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0%
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0%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026
Jennifer R's avatar
Jennifer R

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

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Central Credit Union Loans reviews (2600)

Helpful

5
Always fast and friendly service Reviewed on: 19th May 2022

5* customer service

5
Always helpful friendly staff … 5* service all round Reviewed on: 19th May 2022

Excellent customer service

5
Easy to open account, quick and easy application process and great customer service Reviewed on: 18th May 2022

LifeSavers!

5
Welcoming and supporting young savers - helping to set habits for life and supporting LifeSavers in local schools! Reviewed on: 18th May 2022

Wonderful workers looking after there community

5
I have been a member for at least twenty years. It’s lovely to have watched it grow in size and with the times. Adapting to look after there customers . 5 stars xxxxx Reviewed on: 17th May 2022

Top Staff, Top Rate

5
I needed a holiday after the lockdown and, having been a member for more than 2 years, I was offered a rate of just 12.7% APR. My bank wanted 22.9% for the same loan! All very efficient too - what's not to want? Reviewed on: 17th May 2022

Great company

5
I haven't had a account long but the time I have it had been great and has helped me save which I could never do in the past. The staff are all very helpful. Reviewed on: 16th May 2022

Great service

5
I found it very easy to use as mine is all online and there is always someone on the phone who can help.qith any problems Reviewed on: 16th May 2022

Staff will go the extra mile to help you

5
They helped me pay a bank overdraft off and put me in credit, I now have savings both in the credit union and the bank and I find they have helped me become a better money manager. Reviewed on: 16th May 2022

Excellence

5
Always an amazing service would be absolutely lost with out this service Reviewed on: 16th May 2022

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