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Central Credit Union: Loans reviews

Name: Loans
Rating: 4.97 (2600 reviews)

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4.97

Based on 2,600 reviews, last reviewed 23rd Feb 2026

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025

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About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

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Central Credit Union Loans reviews (2600)

Very helpful and lovely staff x

I needed money and I was on lockdown and I phoned up and explained to one of the staff and she said no problem we can transfer it to your bank for you and that was very helpful to me as I said the staff are so helpful which is what you need if you can’t get out and you know there is a friendly voice at the end of the phone. Reviewed on: 26th June 2020

Friendly & Helpful

I've always had an affinity with Liverpool and it's people, having worked in one of the city hospitals for 35 years. So when I retired putting my savings with a Liverpool credit union made perfect sense. The mutually cooperative & moral ethos just sat well with me. The staff were so helpful and knowledgeable, and made the application process very painless. Thanks for your help, and keep up the great work you do; being there for people when they need you most. Reviewed on: 26th June 2020

Brilliant

I've been with credit union 17 years now always there wen I need them Reviewed on: 26th June 2020

Amazing

Excellent service, friendly staff. Reviewed on: 26th June 2020

There to support

Professional but compassionate with empathy for all customers Reviewed on: 26th June 2020

Great staff, great service.

Always amazing staff there, but particularly throughout this lockdown they've gone above and beyond with their advice and service. Thank you so much!! Reviewed on: 26th June 2020

Efficient, modern and progressive.

It did what it said on the tin... Account opened quickly and with no faffing around. A savings' provider with similar goals as the cooperative societies when they appeared. Reviewed on: 26th June 2020

Excellence

Excellent in all aspects of service Reviewed on: 26th June 2020

awesome place and staff

Excellent friendly staff easy to access and use services Reviewed on: 26th June 2020

Fantastic for the community

Always friendly and understanding. Reviewed on: 26th June 2020

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