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Central Credit Union: Loans reviews

4.97
Based on 2,600 reviews, last reviewed 23rd Feb 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
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2%
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0%
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0%
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Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026
Jennifer R's avatar
Jennifer R

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

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Central Credit Union Loans reviews (2600)

Staff are pleasant and professional always

5
Staff are pleasant and professional always Reviewed on: 20th May 2025

Trustworthy

5
They are a company that is very helpful and understanding with what a customer needs Reviewed on: 20th May 2025

Very good and good at discuss things if ur strugglin...

4
Very good and good at discuss things if ur struggling to repay loans off Reviewed on: 20th May 2025

Always very helpful and fast service

5
Always very helpful and fast service Reviewed on: 20th May 2025

knowledge kind kinder

5
They were knowledge kind and talked you through everything and fully explained everything. Reviewed on: 20th May 2025

They’re on time with their loan’s very professional...

5
They’re on time with their loan’s very professional and supportive polite and easy to talk to Reviewed on: 20th May 2025

Very helpful never had a problem with them easy to c...

5
Very helpful never had a problem with them easy to contact and communicate Reviewed on: 20th May 2025

I’ve had a fantastic experience with Central Liverpo...

5
I’ve had a fantastic experience with Central Liverpool Credit Union. From the moment I joined, I felt like more than just a number. The staff are friendly, knowledgeable, and always willing to help—whether it’s setting up a savings account, applying for a loan, or just answering questions. What I really appreciate is their commitment to the local community and to ethical banking. Unlike high street banks, they genuinely care about supporting members and promoting financial wellbeing. The loan rates are fair, savings options are flexible, and the process is always transparent. It’s a refreshing change to deal with a financial organisation that puts people before profit. Highly recommend to anyone in the Liverpool area looking for a trustworthy, community-focused financial service! Reviewed on: 20th May 2025

Fantastic

5
Always on time and great communication Reviewed on: 20th May 2025

Great all round

5
Amazingly handled call, great customer service. Reviewed on: 20th May 2025

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