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Central Credit Union: Loans reviews

Name: Loans
Rating: 4.97 (2684 reviews)

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4.97

Based on 2,684 reviews, last reviewed 23rd Apr 2026

4150% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Everytime iv called everyone has always been helpful... Everytime iv called everyone has always been helpful and polite Reviewed on: 23rd April 2026

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025

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About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

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Awards

Best credit union loan provider 2025

Awarded to the credit union rated highest in customer reviews for loans.

Central Credit Union Loans reviews (2684)

Great customer service.

Everytime I’ve had to call for help or enquire about a loan all members have been great help. Not much waiting on phone times either!. Called back straight away couldn’t thank the team enough. Reviewed on: 21st May 2025

Quick and easy loan applications, friendly staff, ex...

Quick and easy loan applications, friendly staff, excellent communication, Reviewed on: 21st May 2025

I found getting a loan very easy.

I found getting a loan very easy. I thought it was only for Christmas time but it was a quick and easy process. The staff were helpful and told me what I needed to repay each month. Will definitely use this service again Reviewed on: 21st May 2025

Excellent People

Excellent people and very easy to use the online system they offer Reviewed on: 21st May 2025

Welcoming and friendly

When I phone the broad Lane branch or visit I person the women are always so welcome and friendly. Reviewed on: 21st May 2025

'The Best Credit Union Ever.'

I have been getting a loan annually from the Central Credit Union since 2017 and never have I had any problem or cause for concern. I believe by now that they are even better than my bank for ME. Reviewed on: 21st May 2025

Very efficient,lovely staff and excellent service!

Very efficient,lovely staff and excellent service! Reviewed on: 21st May 2025

Unfortunately i lost my mum to covid just after the...

Unfortunately i lost my mum to covid just after the first lockdown i needed money for my mums funeral. i went the credit union Broad lane Liverpool.The girls that work there were extremely helpful sympathetic and understanding they arranged my loan for me and got it through as soon as they could i was very appreciative and grateful for their help and support in such a difficult time Reviewed on: 21st May 2025

Excellent customer service never had a problem.

Excellent customer service never had a problem. Staff are great Reviewed on: 21st May 2025

Always vey polite and very helpful girls

Always vey polite and very helpful girls Reviewed on: 21st May 2025

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