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Central Credit Union: Loans reviews

Name: Loans
Rating: 4.97 (2600 reviews)

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4.97

Based on 2,600 reviews, last reviewed 23rd Feb 2026

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025

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About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Best Credit Union

Started saving with the credit union when I was a working single- parent and was able to take my daughter on our first holiday abroad. The staff are so helpful and go out of their way to help people in their community. I’ve recommended them to my daughter and people I know. X Reviewed on: 25th June 2020

Prompt, friendly and transparent service

Prompt, friendly and transparent service. No jargon, lovely empathetic staff.... Reviewed on: 28th April 2025

Very helpful and excellent service

Very helpful and excellent service Reviewed on: 28th April 2025

Hannah Gardiner

Amazing staff always helping grate team been with them over 19 years amazing Reviewed on: 28th April 2025

I have been a member for over five years and have ne...

I have been a member for over five years and have never had a problem with credit union have had loans when I have needed one and saved also would highly recommend Reviewed on: 28th April 2025

Very friendly and professional staff who provides th...

Very friendly and professional staff who provides the best customer service in Liverpool Reviewed on: 28th April 2025

Fantastic great service fast

Fantastic great service fast, have been using this for over three years now no problems Reviewed on: 28th April 2025

Excellent customer service

I was having difficulty with the app. Karen rang me and talked me through resetting my password and pin number. Karen was very patient and knowledgeable. Reviewed on: 28th April 2025

They never let you down when you need to access’s yo...

They never let you down when you need to access’s your funds Reviewed on: 28th April 2025

Really helpful staff on the phone.

Really helpful staff on the phone. Quick and easy to navigate Reviewed on: 28th April 2025

Amazing service great staff affordable payments

Amazing service great staff affordable payments Reviewed on: 28th April 2025

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