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Central Credit Union: Savings reviews

Name: Savings
Rating: 4.96 (412 reviews)

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4.97

Based on 412 reviews, last reviewed 16th Aug 2025

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

I needed a loan was done really fast. I needed a loan was done really fast. Reviewed on: 16th August 2025

Latest lowest rating:

1

The website is terrible, the ability to access your... The website is terrible, the ability to access your savings is non existent being unable to access the app Reviewed on: 17th April 2024

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About this product

Central Credit Union provide three different types of saving accounts.

The Regular is an instant access account paying an annual dividend (a share of Central Credit Union’s profits). Or there's the Fixed Term Deposit account and the Christmas saving account.

Central Credit Union’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

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Central Credit Union Savings reviews (412)

I like to know that I am helping give back

I save with the credit union because I like to know that I am helping give back to the local community and help others. It’s good to see how the credit union do good for local people. Their staff are very supportive and guide you through the process of setting up a savings account Reviewed on: 20th May 2025

People I spoke to on site were very knowledgeable an...

People I spoke to on site were very knowledgeable and told me everything I needed to know Reviewed on: 19th May 2025

Excellent customer service

Staff are very clear with all information, theyve always been extremely helpful when dealing with account ... I had issue with child benefit stopping payment due to an error their side and staff made me aware of it immediately so I could rectify the problem with c.b Reviewed on: 19th May 2025

A Big Thanks

So approachable easy to talk to and nothing any trouble Reviewed on: 19th May 2025

Always very helpful and very quick responses

Always very helpful and very quick responses Reviewed on: 17th May 2025

The Closure of the Credit Union Kensington Offices

I was disappointed at first, when the Credit Union Offices closed in Kensington. However, I have found the Telephone Personnel at our new Credit Union (Breck Road) Offices to be Excellent. They are always friendly and courteous, and always 'Helpful' in giving 'advice' on how to gain Access to the Credit Union Website. It is refreshing knowing I am able to seek advice and not be seen as 'A useless Luddite' due to my lack of Internet knowledge. I am aged 80 and it certainly takes time and patience to make me understand what seems to be so easy for the present 'generation' of employees that were brought up with computers!. So, well done to the Credit Union Staff. Reviewed on: 16th May 2025

Central savings review

Alwaayss positive and stagg are veery helpful. Reviewed on: 16th May 2025

Very efficient and helpful service .

Very efficient and helpful service . Reviewed on: 16th May 2025

Really great service

Really great service. Easy to access savings. Online account is really helpful. Reviewed on: 15th May 2025

I’ve been with credit union for years now, it’s one...

I’ve been with credit union for years now, it’s one of the best things I’ve done , always gives me peace of mind that I have savings and then able to borrow without hardly any interest, the staff are always friendly and happy to help and answer any questions. I honestly recommend this service to anyone thinking of joining. Reviewed on: 15th May 2025

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