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Central Credit Union: Savings reviews

4.97
Based on 259 reviews, last reviewed 19th May 2025
2460% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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1%
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Latest highest rating:

5

People I spoke to on site were very knowledgeable an... People I spoke to on site were very knowledgeable and told me everything I needed to know Reviewed on: 19th May 2025
Fiona C's avatar
Fiona C

Latest lowest rating:

1

The website is terrible, the ability to access your... The website is terrible, the ability to access your savings is non existent being unable to access the app Reviewed on: 17th April 2024
Tom L's avatar
Tom L

About this product

Central Credit Union provide three different types of saving accounts.

The Regular is an instant access account paying an annual dividend (a share of Central Credit Union’s profits). Or there's the Fixed Term Deposit account and the Christmas saving account.

Central Credit Union’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

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Central Credit Union Savings reviews (259)

People I spoke to on site were very knowledgeable an...

5
People I spoke to on site were very knowledgeable and told me everything I needed to know Reviewed on: 19th May 2025

Excellent customer service

5
Staff are very clear with all information, theyve always been extremely helpful when dealing with account ... I had issue with child benefit stopping payment due to an error their side and staff made me aware of it immediately so I could rectify the problem with c.b Reviewed on: 19th May 2025

A Big Thanks

5
So approachable easy to talk to and nothing any trouble Reviewed on: 19th May 2025

Always very helpful and very quick responses

5
Always very helpful and very quick responses Reviewed on: 17th May 2025

The Closure of the Credit Union Kensington Offices

5
I was disappointed at first, when the Credit Union Offices closed in Kensington. However, I have found the Telephone Personnel at our new Credit Union (Breck Road) Offices to be Excellent. They are always friendly and courteous, and always 'Helpful' in giving 'advice' on how to gain Access to the Credit Union Website. It is refreshing knowing I am able to seek advice and not be seen as 'A useless Luddite' due to my lack of Internet knowledge. I am aged 80 and it certainly takes time and patience to make me understand what seems to be so easy for the present 'generation' of employees that were brought up with computers!. So, well done to the Credit Union Staff. Reviewed on: 16th May 2025

Central savings review

5
Alwaayss positive and stagg are veery helpful. Reviewed on: 16th May 2025

Very efficient and helpful service .

5
Very efficient and helpful service . Reviewed on: 16th May 2025

great loan process/staff/information/saving

5
i applied for a loan, everything went smoothly, the staff where king and helpful throughout the process. i'm telling everyone to join!! Reviewed on: 16th May 2025

Really great service

5
Really great service. Easy to access savings. Online account is really helpful. Reviewed on: 15th May 2025

helped me save so much ,so easy an helpful

5
helped me save so much ,so easy an helpful Reviewed on: 15th May 2025

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