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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48816 reviews)

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4.94

Based on 48,816 reviews, last reviewed 24th Feb 2026

109150% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to deal with, simple communication, easy app to... Easy to deal with, simple communication, easy app to use Reviewed on: 24th February 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48816)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great and easy app to use and secure as well as it...

Great and easy app to use and secure as well as it pops up notifications to accept the payment for almost all type of transactions make it reliable too Reviewed on: 19th February 2026

the App is easy to use and when I have had a query t...

the App is easy to use and when I have had a query they are very helpful and quick Reviewed on: 19th February 2026

Exceptional service

I recently joined Chase. I had a query and rang customer service. I spoke to an actual person who was very helpful. Whenever I make a transaction a message tells me exactly where and how much I spent Reviewed on: 19th February 2026

I love chase!

I love chase! And the customer service is super fast and very convenient to message. I had a little problem with a card purchase that was not mine and it was all sorted out within 20mins Reviewed on: 19th February 2026

Chase have the easiest banking app

Chase have the easiest banking app and the transaction updates and notifications are immediate Reviewed on: 19th February 2026

Good is fine too.

Good is fine too. Can your in-laws get here any time soon? The morphine is almost ready. Reviewed on: 19th February 2026

Great Bank

App is very easy to use and easy to work your way round it. Is has all the information you need. Always had excellent customer service and staff very helpful. Reviewed on: 19th February 2026

The best banking app that I have used.

The best banking app that I have used. Good rewards system and easy, friendly access for help. Reviewed on: 19th February 2026

Very easy and the staff are extremely helpful and fr...

Very easy and the staff are extremely helpful and friendly Reviewed on: 19th February 2026

Excellent customer service, very intuitive and easy...

Excellent customer service, very intuitive and easy to use app, generous cash back and savings rates. Reviewed on: 19th February 2026

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