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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Beautiful looking app and great cashback rewards

The Chase app feels clean and modern looking. However the main reason that I use this account for Spending is for the cashback rewards. I hope this continues. Reviewed on: 5th February 2025

Superb app

Absolutely the best current account I’ve ever had. Meets multiple purposes with one card and a great app. Reviewed on: 5th February 2025

Excellent app .

Excellent app . Competitive offering, particularly abroad. Reviewed on: 5th February 2025

First class service very responsive

First class service very responsive quickly resolved a complaint well done. Martin Lewis featured Chase a couple of years ago and I’m still a fan. Reviewed on: 5th February 2025

Excellent

Very good service. Good interests rates Reviewed on: 5th February 2025

Easy to use app and helpful staff on the phone if ne...

Easy to use app and helpful staff on the phone if needed Reviewed on: 5th February 2025

Efficient service, a person at the end of the phone...

Efficient service, a person at the end of the phone who answers very quickly, easy access on line and easy to follow, kept up to date with online emails and services Reviewed on: 5th February 2025

Very good experience

Very good experience with the products I use Reviewed on: 5th February 2025

Always 5* service always there when u need them

Always 5* service always there when u need them Reviewed on: 5th February 2025

Thoroughly recommend.

Easy to open and use. Great customer service. Reviewed on: 5th February 2025

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