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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Easy to use

Easy to use… I have always found customer service helpful and available when I needed it Reviewed on: 5th February 2025

I like the security aspect of chase

I like the security aspect of chase Reviewed on: 5th February 2025

Great service all round.

Great service all round. Great products - particularly the access to multiple savings accounts for different savings pots with goal amounts. Rates are generally very competitive and the rewards are great. Reviewed on: 5th February 2025

All round good bank

I enjoy using chase because of the cash back and round ups, at the end of the month it adds up, all round a decent bank Reviewed on: 5th February 2025

Faultless app!

Faultless app, really informative and easy to use Reviewed on: 5th February 2025

Love both the cash back and roundup features.

Love both the cash back and roundup features.only time I have had to deal with customer services regarding using my card abroad, it was dealt with quickly and efficiently by the friendly staff Reviewed on: 5th February 2025

Love the rewards system and the app is really user f...

Love the rewards system and the app is really user friendly and biggest bonus of all of needed can get to speak to customer services very easily and quickly Reviewed on: 5th February 2025

I’ve had nothing but positive experiences with Chase

I’ve had nothing but positive experiences with Chase Reviewed on: 5th February 2025

Top-Rated Banking App

Courteous, professional, and conveniently helpful staff. Reviewed on: 5th February 2025

The Chase current account is my everyday account wit...

The Chase current account is my everyday account with a great app, easy to use transactions using mobile wallet, good cashback and easy to reach customer service. Only let down by their uncompetitive savings account. Reviewed on: 5th February 2025

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