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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great modern bank.

Great modern bank.Excellent website and easy to use Reviewed on: 5th February 2025

Reliable

Very reliable and great service whenever contacted. The app is very clear and user friendly which helps with customers of any age. Consistent communication also notifies customers of any change upcoming. Reviewed on: 5th February 2025

No nonsense banking

User friendly online banking, I use with ease both sides of the pond! Reviewed on: 5th February 2025

Great for cashback

Really like the cash back and round up facility Reviewed on: 5th February 2025

a great way to spend on holiday abroad

I chose Chase as a great way to spend on holiday abroad with the best exchange rates and found a ton of other benefits so i decided to make it my main card for all my shopping Reviewed on: 5th February 2025

Great app easy to use ad managed our money.

Great app easy to use ad managed our money. They regularly check payments to ensure you havenotbeen a part of a scam. The savings from that and now credit card with cashback is very convenient. Reviewed on: 5th February 2025

Flexibility, Reward and kindness

Flexibility, Reward and kindness Reviewed on: 5th February 2025

Easy to open and access account.

Easy to open and access account. No charges for overseas purchases and clear, concise statements. Reviewed on: 5th February 2025

Really easy app, amazing cash back and competitive s...

Really easy app, amazing cash back and competitive savings rates. Reviewed on: 5th February 2025

Easy to set up the account online.

Easy to set up the account online. Chase kept the interest rate high when the bank rate was high and only dropped it when the bank of England did. I love the round-up which grows rapidly and the cashback is great. Reviewed on: 5th February 2025

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